LAVORO CUSTOMER EXPERIENCE REPRESENTATIVE

customer experience metrics: track and improve key customer experience metrics, such as net promoter score (nps), customer satisfaction, and customer effort score...

Nps, customer satisfaction scores, etc... data-driven approach to decision-making, with experience using customer feedback tools... minimum of 3 years of experience...

Document customer feedback and convey back to the customer experience team and other departments as appropriate... ability to manage multiple customer relationships...

Professional experience abroad outside of italy... monitor and manage customer success metrics, reporting on retention, expansion, and customer health...

experience in industry-established rigor operational excellence (e... manage customer escalations cross-departmentally with communications to teradata management...

Our customer experience engineering (cxe) group is committed to addressing customer issues to drive product & service quality... the cxe staff engineer is responsible...

The role we are looking for a customer care representative who always puts the customer first and has a feeling for providing a professional customer experience...

You will report to the customer experience  team leader...   ●    log claims, complaints and internal non-conformances and liaise with colleagues to find root cause...

Coordinate ai projects that enhance customer experience tools... support customer experience initiatives by applying methodologies such as persona development, customer...

experience with recurring revenue concepts, margin and attrition... advocate for customers within cisco, ensuring their needs are met, and they receive a high-quality...

Purpose of the position:     the customer experience specialist works closely with the customer experience centre (cec) manager and the senior consultant at the...

You will work with a great branch team to deliver the following: understand customer needs and advise best solutions for a positive customer experience address client...

Reporting directly to the customer experience team leader... we pride ourselves on delivering world-class support to ensure the optimal performance of our equipment...

Johnson & johnson is currently seeking a sr representative customer service ops to join our team located in bogota...   the customer service - regional – sr representant...

customer experience manager mission entrando a far parte del nostro polo digital experience, avrai la possibilità di partecipare a progetti ambiziosi, ripensando...

) within every step of the customer journey; define an evolutionary customer strategy: how to adapt the strategy to digital and traditional channels...