ICT SERVICE SPECIALIST

ICT Service Specialist - (2200007M) Contract: employee contract Location: Mestre ABOUT US At IIT we work enthusiastically to develop human-centered Science and Technology to tackle some of the most pressing societal challenges of our times and transfer these technologies to the production system and society. Our Genoa headquarters are strictly interconnected with the other 11 centers around Italy and two outstations based in the US. We promote excellence in basic and applied research such as neuroscience and cognition, humanoid technologies and robotics, nanotechnology, materials for a truly multidisciplinary scientific experience. YOUR TEAM You’d be working in a multi-disciplinary group, where people with different backgrounds collaborate, each with their own expertise, to carry out the research. Within the team, your main task will be: Management of service desk activities and assistance to user problems, both on-site and remotely. Management of IT infrastructure, Windows and Linux server, Storage and Backup. Installation and configuration of IT assets. Cooperation with the other ICT offices to manage standard changes and higher level requests. ESSENTIAL REQUIREMENTS A degree in Computer Science or a similar discipline or a high-school diploma with experience in the IT field. Previous experience in IT infrastructure management: Windows and Linux servers and clients. Computer Networking fundamentals. Virtualization and Storage systems management. Problem-solving skills. Good knowledge of written and spoken English. ADDITIONAL SKILLS Prior experience with IT Service Management. ITILv3 certification, or newer. Knowledge of IT Service Management methods. Specific knowledge of audio/video systems management for events. Previous experience in Research Centers/Institutions. Certifications for the required skills. COMPENSATION & BENEFITS Competitive salary package for international standards. Private health care coverage. Wide range of staff discounts. WHAT’S IN IT FOR YOU? An equal, inclusive and multicultural environment ready to welcome you with open arms. Discrimination is a big NO for us! We like contamination and encourage you to mingle and discover what other people are up to in our labs! If paperwork is not your piece of cake, we got you! There is a specialized team working to help you with that, especially during your relocation. If you are a startupper or a business-minded person, you will find some exceptionally gifted professionals ready to nurture and guide your attitude and aspirations. If you want your work to have a real impact, in IIT you will find an innovative and stimulating culture that drives our mission to contribute to the improvement and well-being of society! We stick to our values! Integrity, courage, societal responsibility and inclusivity are the values we believe in. They define us and our actions in our everyday life. They guide us to accomplish IIT mission. If you feel this tickles your appetite for change, do not hesitate and apply! Please submit your application using the online form and including a detailed CV. The position will remain open until a suitable candidate is found. Primary Location: VENEZIA Job: Administrative Organization: Information and Communication Technology Directorate-ICT Service Desk Office Job Posting: Oct 18, 2023, 7:30:11 AM #J-18808-Ljbffr