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FRONT OFFICE CUSTOMER SPECIALIST

Descrizione dell'offerta di lavoro

6 giorni fa This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission. As a Front Office Customer Service representative at Baxter, you will be at the forefront of our mission to deliver world-class healthcare solutions. This role offers an outstanding opportunity to interact directly with our clients and patients, providing the highest level of customer service and support. WHAT YOU'LL BE DOING: Respond and filter incoming communications Co-operate to plan service activities with available system tools Ensure the shipment of the machines and the receiving to the customer and co-operate to solve the shipment problems and support sellers and technicians First point of contact from customer side to manage Vaporiseurs - APD and Infusion Ensure the tracking history of the devices managed in the technical service Link customers to available technical specialists when needed Co-operate to keep the system database GSP/BOOST and JDE updated while following available guidelines/procedures and processes and prepare the required report. Co-operate to execute processes where customer care is part of the target audience Ensure the complaint management Manage all EDI errors JDE/GSP/BOOST for field organization Co-operate with the local service organization and supporting functions to support local objectives WHAT YOU'LL BRING: Proven experience in a customer service or front office role. Outstanding communication and interpersonal skills. Strong organizational abilities with keen attention to detail. The ability to successfully implement solutions and resolve issues effectively. Proficiency in using office software and equipment. A positive attitude and the ability to work collaboratively within a team. The ability to determine priorities and manage time effectively. #J-18808-Ljbffr
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Dettagli dell'offerta

Azienda
  • Buscojobs
Località
  • Tutta l'Italia
Indirizzo
  • Imprecisato - Imprecisato
Data di pubblicazione
  • 21/12/2024
Data di scadenza
  • 21/03/2025
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