CSR (FRONT OFFICE) FOR MAJOREL ITALY – CATEGORIE PROTETTE
Descrizione dell'offerta di lavoro
Majorel is now Teleperformance. Together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future.
A core Teleperformance commitment is to position top talent for success in this new chapter. We believe that it’s the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world.
Are you ready to explore a whole new world of vast opportunities? We're glad to meet you. Apply today!
Per un importante cliente nel settore Automotive, siamo alla ricerca di brillanti risorse da inserire come addetti al Customer Service (Front Office team). Il candidato ideale ha un forte orientamento al raggiungimento degli obiettivi, ottime doti relazionali e dimostra una spiccata propensione all’analisi dei bisogni dei clienti reali/potenziali.
Requisiti di lavoro
Job Responsibilities
• Rispondere alle richieste dei clienti attraverso i diversi canali in modo professionale, preciso e puntuale
• Monitorare i canali social per individuare eventuali problematiche e segnalazioni
• Garantire una collaborazione efficace con altri team interni nell’ottica di soddisfare le richieste dei clienti.
Job Requirements
• Buone competenze di comunicazione verbale e scritta
• Padronanza della lingua italiana (C2)
• Buona conoscenza della lingua inglese o francese orale e scritta (B2)
• Ottime abilità in ambito informatico
• Orientamento al cliente e capacità di problem solving
• Flessibilità e proattività
• Costituisce titolo preferenziale la pregressa esperienza in ambito customer service/automotive
• Dimestichezza con il linguaggio social e di instant messaging (WhatsApp)
• Attitudine commerciale
• Art.1 L. 68/99 – “categorie protette”
Altre informazioni sul lavoro
Job Offer
• La possibilità di far parte di un’azienda dinamica, solida, responsabile e in forte crescita
• Un ambiente di lavoro moderno, accogliente e inclusivo
• Un team pronto ad aiutarti a crescere
• Corso di formazione iniziale presso l’azienda con docenti esperti e altamente qualificati
• Orario dal lunedì al sabato su turni
• Smart working 40%
• Luogo di lavoro: Roma, Via Tiburtina
Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91.
In Majorel garantiamo il rispetto delle normative di prevenzione al fine di garantire la sicurezza e la salute dei lavoratori nelle nostre strutture o durante lo smart-working.
Dettagli dell'offerta
- Tutta l'Italia
- Imprecisato - Via Tiburtina
- Determinato, part time
- 600€ - 1000€
- 02/09/2024
- 23/01/2025
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