CENTRAL SERVICE POINT ASSOCIATE

Central Service Point Associate – Lynk & Co About Us At Lynk & Co, you are part of a dedicated team committed to delivering top-tier service and ensuring a seamless customer journey. Our mission is to redefine mobility by combining innovation, sustainability, and a user-centric approach. As part of the Last Mile Services Department , our Central Service Points (CSPs) serve as critical touchpoints for vehicle deliveries, test drives, and customer interactions. We are transforming how customers experience automotive services, with a focus on consistency and excellence. About the Role As part of our Last Mile Services , you will join a dynamic team as a Central Service Point Associate , responsible for delivering exceptional customer experiences at our service points. Reporting directly to the Last Mile Services Manager , your role will focus on overseeing vehicle deliveries and returns, facilitating test drives, and supporting administrative tasks to help achieve monthly sales and delivery targets. Your contributions will play a key role in ensuring a consistent, on-brand experience for all Lynk & Co customers. What you'll do Co-manage day-to-day work activities at the service point to maintain a smooth workflow. Assist team leaders and the Last Mile Services Manager with administrative tasks as required. Actively contribute to achieving monthly sales and delivery objectives. Oversee and execute vehicle deliveries and returns to ensure a seamless customer experience. Facilitate test drives, ensuring customers are introduced to our vehicles in an engaging and informative manner. What you should have Familiarity with cars and their features is essential. Proven ability to deliver outstanding customer experiences in a professional setting. Possession of a valid driver’s license is required. Strong customer-focused mindset is key. Key Competencies : Ability to address challenges and find effective solutions promptly. Willingness to grow and adapt in a dynamic environment. Strong interpersonal and verbal skills to engage effectively with customers and team members. Team-oriented approach with excellent networking and relationship-building skills. Our recruitment process We work with a competence based framework. You apply by submitting your LinkedIn profile or CV written in English and answering a few questions. Our selection will primarily look at acquired competencies and skills. To help us place the right people in the right role, we believe in science-based and fair assessment methods. Therefore, as part of our recruitment process, we use psychometric assessments from Alva Labs to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We look forward to receiving your application as soon as possible, but latest 12th of January 2025. We will do ongoing selection of candidates during the application period, so don't hesitate to submit your application if you're interested. If you want to learn more about the position, please reach out to Donika Sejdiu at .... To learn more about us, check out our website and follow us on LinkedIn and Facebook . Department Vehicles Operations Role Vehicle Delivery Coordination Locations Milan #J-18808-Ljbffr