ASSOCIATE OFFICE MANAGER

Associate Office Manager for the Italian Market Are you looking for a role that combines the best of sales administration, customer support, and operations management in a purpose-driven, collaborative environment? If yes, this might be the next career opportunity for you. Mermaid Medical Group is expanding and seeking a new team member to support our Italian sales operations and tender activities. If you are detail-oriented and have an analytical mindset, this role could be the right fit for you! As an Associate Office Manager, you will support our operations and tender processes, enabling our National Sales Manager to focus on direct sales in Northwestern Italy (Aosta, Liguria, Lombardy, and Piedmont). Primary Responsibilities: Order Management: Handle Italian orders in Business Central, ensuring all aspects of the ordering process are completed accurately. Tender Preparation: Prepare and submit necessary documentation for public tenders; monitor tender notifications and platforms for opportunities. Customer Service: Provide support to clients, including addressing inquiries and resolving issues via phone and email. Sales Support: Assist distributors, agents, and direct sales personnel by maintaining customer records and databases. Product Registration: Coordinate product registration with local, regional, and national authorities. Shipping and Logistics: Handle shipment preparation for small-volume direct orders to customers. Invoicing and Financial Tasks: Manage invoicing (email, postal, and electronic) for private and public hospital clients; monitor and follow up on overdue invoices. Ad Hoc Tasks: Undertake additional tasks as needed to support sales and logistics operations. Competencies: Experience in the Italian Medical Device Industry and with tender preparation. Strong administrative skills in a business-to-business environment, ideally within direct sales support. Proficiency in English (written and spoken). Advanced IT skills, including Microsoft Office 365, Power BI, and knowledge with CRM systems. Organizational and multitasking abilities, with a proactive approach and attention to detail. What do you get: You will be part of an organization that values teamwork and looks out for one another. At Mermaid Medical, we believe that no one can accomplish everything alone, which is why we emphasize helping to build each other’s strengths and fostering an environment where you can always find a helping hand across functions and borders. With a direct reporting line to our Business Unit Manager, you will play a key role in driving our growth. Your professional and personal skills will be essential in expanding our presence and bringing our brand and products to customers. Come join us on our exciting growth journey! Details: Deadline: No later than November 25th. Applications are assessed on a continuous basis, so don’t wait to send yours. Start Date: As soon as possible. This is a part-time job (20-25 hours per week), with the potential to go on full-time. Salary: €14,000 - €18,000 per year for part-time (25 hours per week) Location: Ideally based in Genova (with the possibility of remote work) About Mermaid Medical Group: Mermaid Medical Group is a privately owned company established in 2007. With our Nordic roots and headquarters in Denmark, we value cooperation, helpfulness, and openness. We develop, manufacture, and distribute medical devices to hospitals and end users across Europe, the U.S., and Asia. We primarily work with solutions to diseases in the vascular system as well as other devices used in interventional radiology. We strive to be the preferred partner for manufacturers as well as hospitals and health care professionals so that together we can help even more patients. Being One of Us: We believe that as people, and as a company, We Are One. We have a culture of sticking together and doing what is best for each other and the company. We are proud of our life-saving products, and we trust that each and every one of our colleagues does their best to ensure happiness and quality of life, both for the patients who benefit from our products as well as for each other. Job Type: Part-time Pay: €14,000.00 - €18,000.00 per year Expected hours: 25 per week Work Location: Hybrid remote in 16121 Genova, GE Application Deadline: 25/11/2024 #J-18808-Ljbffr