LAVORO LEVEL 1 SUPPORT SANTA SOFIA, EMILIA ROMAGNA

This includes developing action plans, informing customers of the plans and keeping customers informed of the progress  overseeing support requests/tickets from...

As a senior it support engineer, you will: assist customers with complex technical support inquiries via chat, phone, and email... what you need to succeed 5+ years...

Document all interactions and resolutions in the crm system to maintain transparency and support knowledge sharing... bachelor’s degree in science, technology, engineering...

Experience & education: experience:  3-5 years in technical support with flexibility for on-call support... hiring manager: hans van dijk talent acquisition advisor:...

Experience & education: experience:  5+ years in technical support with flexibility for on-call support... hiring manager: hans van dijk talent acquisition advisor:...

Hiring manager: hans van dijk talent acquisition advisor: zornitsa gorchovska job code level: tep4  refer your friends!      

Main tasks and responsibilities   1... incident, problem management, and user support act as a third-level support contact for itc-related incidents and problems...

support and lead both local and global process changes... communicate operational facts into global category managers so that additional value can be integrated...

First point of contact for business analysts for questions and support in resolving issues... quality-oriented and well organized, team player, proactive, and...