LAVORO CUSTOMERS SUPPORT TECHNICIAN SANTA SOFIA, EMILIA ROMAGNA

As a senior it support engineer, you will: assist customers with complex technical support inquiries via chat, phone, and email... what you need to succeed 5+ years...

We are excited to announce the launch of our  new tech support centre in sofia, designed to support enterprise customers worldwide... com/marketplace/itom/category/opsb...

Create and update knowledge base content to empower customers and promote efficient problem-solving... document all interactions and resolutions in the crm system...

Experience & education: experience:  3-5 years in technical support with flexibility for on-call support... collaboration & advocacy: strong teamwork skills, acting...

Experience & education: experience:  5+ years in technical support with flexibility for on-call support... collaboration & advocacy: strong teamwork skills, acting...

Excellent training and supervisory support - to help you feel comfortable servicing our customers... communicate clearly and concisely with both external customers...

Responsibilities control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso,...

First point of contact for business analysts for questions and support in resolving issues... prepare daily, weekly, and monthly reports... is considered a strong advantage...