TECHNICAL SERVICE SPECIALIST LOMBARDIA
Descrizione dell'offerta di lavoro
\u00A0The Technical Service Specialist plays a critical role in ensuring the smooth operation of our products.
They are responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), and providing backup first-line level one service.
Additionally, they assist with instrument installations and deinstallations.
Major Accountabilities.
First-Line Service.
\u00A0Respond promptly to customer service requests, addressing issues that require less than 4 hours of labor time.
Planned Maintenance.
\u00A0Schedule and perform planned/predictive maintenance (PM/PdM) activities to keep our systems running optimally.
Hardware and Software Updates.
\u00A0Document and execute TSBs related to hardware and software upgrades.
Installation and Deinstallation.
\u00A0Assist with instrument installations and deinstallations as needed.
Performance Metrics.
\u00A0Success in this role is measured by customer satisfaction scores (NPS), achievement of service key performance indicators, and district-level economic growth and profitability.
Travel.
\u00A0This is a field based position in LOMBARDIA.
Education.
Proven experience.
A degree in medical, electrical, mechanical, biology, or biomedical technology is preferred.
Fluent Italian and intermediate English level.
Background.
Proven track record in a similar position, supported by management and customer references.
Successful engagement with customers, particularly lab staff.
Technical expertise related to the product line.
Strong communication skills.
Ability to identify and drive issue resolution.
Proficiency in analytical tools and software.
Good computer skills.
Impact of Position.
\u00A0The Technical Service Specialist directly contributes to the reliability and performance of our products by performing planned maintenance, upgrades, and service tasks.
Dettagli dell'offerta
- Imprecisato
- Tutta l'Italia
- Imprecisato - Imprecisato
- Imprecisato
- 03/10/2024
- 01/01/2025
Per importante gruppo metalmeccanico operante nel mercato internazionale con sedi in italia e all'estero, ricerchiamo un/a service trainer specialist... la figura inserita, a seguito di un iniziale periodo di formazione e riportando direttamente al service manager, opererà nell'area post vendita estero......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
La capacità di gestire le prgedure amministrative afferenti ai vari portali di regione lombardia in merito al programma gol... power training , accreditata alla formazione e ai servizi al lavoro in regione lombardia, al fine di potenziare la propria struttura dedicata alle politiche attive del lavoro......
Collaborate with engineers and service department to collect and analyze data... manage other technical documentation ensuring the correctness and accuracy of information... a minimum of 1 year of experience as a 3d designer or technical writertechnical studies, mecanical o automotive specialization......
Per importante gruppo metalmeccanico operante nel mercato internazionale con sedi in italia e all'estero, ricerchiamo un/a service engineer hvac... la figura inserita, a seguito di un iniziale periodo di formazione e riportando direttamente al service manager, opererà nell'area post vendita estero occupandosi......
For our plant based near verona we are looking for: aftersales service manager industrial vehicles m/f essential duties • lead the service and spare part dept... • technical understanding of equipment operation / repair of heavy machinery equipment • knowledge of customers and distributors......
Tender specialist la persona selezionata risponderà direttamente alla tender manager... com, innovativa società di ricerca e selezione del personale all’avanguardia per metodologia e infrastruttura tecnologica, è alla ricerca di: tender specialist il nostro cliente prt s... ) ed inserimento in piattaforma......
Prevediamo 2 settimane di formazione, utilizzando le soluzioni e le piattaforme di collaboration microsoft, che permetteranno di approfondire i principali processi aziendali e la conoscenza di microsoft dynamics 365 customer service... per l’aicademy dynamics 365 customer service ricerchiamo risorse......
Addetti/e customer service da inserire presso la sede di via tiburtina n... società specializzata in servizi post-vendita e assistenza clienti in ambito gdo, service partner di mondo convenienza, ricerca: n... l'obiettivo è quello di avere risorse formate nella realizzazione di un customer service......
Together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future... apply today! per un importante cliente nel settore automotive, siamo alla ricerca di brillanti risorse da inserire come addetti al......
