SERVICE STRATEGY LEAD, SUPPLY PLANNING & LOGISTICS, AMESA SECTOR

Overview This main purpose of the role is to drive the wholistic and integrated End-to-End Supply Chain and Business planning agendas, specifically targeting best practise, optimization, and synergy for 1)the Service agenda across MAKE, MOVE, SELL and planning, 2) S&OE/S&OP cycles, 3) Integrated Business Planning.
The role will enhance & leverage business and functional strategies to engineer a Service-focused business operating model & metrics, to ensure we mitigate revenue, volume & performance losses within a rapidly changing environment, while generating & executing tactics & strategies to improve our position towards our aspirational goals.
Responsibilities The role will focus on three critical pillars; 1.
The integrated Service delivery across all business and market units • Own the Tier 1 Service metrics per BU & drive AMESA Sector delivery – Demand Compliance (DC), Customer Fill Rate (CFR), and On-Time & In Full (OTIF), including mapping, tracking, target setting (Aspiration & Annual) • Own the Service metrics strategy & evolution of volume promoted upwards through the metric hierachies/tiers • Own the Tier 2 Service-enabling metrics per BU & ultimate AMESA Sector delivery – Master Production Plan adherence (MPS), Schedule Attainment (SA), MPS to SA cascade, Inventory adherence (granular), • Coordinate cross-functional reviews, assessments & action plans to prevent service disruptions & increase service delivery capability • Develop critical tactics & strategies to drive Service delivery in-line with our strategic aspirations • Lead the external collaboration with industry & peer companies to identify benchmarking, intelligence and strategies, to future-proof our Service delivery • Collaborate with planning teams to revise/re-configure systems to fine-tune service enablement 2.
The role will support the full integrated planning agenda by driving best practices to sustainably implement the Sales and Operations Execution (S&OE) and Sales and Operations Planning (S&OP) agenda, to deliver optimized costs, incremental productivity, and improve service and efficiency.
• Develop AMESA’s S&OE and S&OP Strategy, in line with Planning & broader SPL strategies • Support the BU S&OE and S&OP leads – DMR & SMR primarily, with PMR support as secondary • Leverage the use of critical tools & systems to create S&OE and S&OP dasboards, summary reports, insights & intelligence • Replicate policies across BUs, and build policies where gaps exist • Support key S&OP projects - data collection of project requirements, facilitate S&OP Creation and Training on new project system functionalities, support cut-over activities for mock-loads, facilitate UAT’s with market and Sector IT • Develop & maintain S&OE/S&OP process adherance & maturity scorecards 3.
Integrated Business Planning (IBP) • Drive the mature market sustain agenda and support capability-building workshops • Lead the Financial Planning optimization transformation from a Supply Chain perspective – project & sustain • Support the Sector Planning lead by driving end-to-end Supply Chain planning optimization by owning the short-term and long-term project design and scoping timelines as per the developed Strategy • Support the value creation identification & delivery quantification 4.
Integrated & Cross-Functional analysis & Deep Dives, influence & collaboration to support the 3 critical pillar agendas • Conducting the relevant market analysis, economic factors and investigations for business requests to support and inform planning strategies.
• Support any data analysis needed to generate insights for the Demand and Supply Planning Leads to drive an end-to-end approach.
• Conduct quarterly benchmarking exercises across DP and SP, global and external companies.
• Bridge between Demand Planning, Supply Planning, JDA Sustain team and Markets for queries, new functionality, and market insights.
Qualifications 10 years of Planning (SP/DP), Planning or Operations experience (Preferably FMCG) 2-4 years S&OE/S&OP active involvement Systems literacy & high learning elasticity Computer literacy; software application and simulation models Proficiency in data analysis and familiarity with planning software/tools.
Intermediate/Advanced Excel Strong numerical and analytical skills Strong communication & interpersonal skills, and adaptability to multicultural exposure Ability to coordinate and influence from a remote location Good presentation and facilitation skills.