SALES SUPPORT REPRESENTATIVE / CUSTOMER SERVICE REPRESENTATIVE (TEMP 6 MONTHS)
Descrizione dell'offerta di lavoro
The JobAs a Sales Support Representative at stichd it is your responsibility for managing the complete order process and offering optimal service to our customers and sales force. You are responsible for the order, forecast and delivery process and ensures optimal services and support towards the assigned accounts. Furthermore, you support in sales activities to drive the business categories and brand-portfolio in order to maximize turnover and profitability.
Your Mission
• Ensure excellent services and support towards our customers;
• Responsible for complete order process from intake until delivery of our goods in the stores
• Monitor the order process and make sure products are delivered following customer agreements;
• Managing complaints;
• Be constantly critical about the ways of doing business and pro-active for (new) opportunities;
• Being a sparring partner for Sales and suggest, identify, inform and sometimes challenge them in relation to collections, commercial opportunities, terms & conditions, replenishment methods, logistic models etc.
• Coordinating bi-annual sample processes;
• Plan and prepare sales meetings together with the sales team;
• Limited travel to visit markets, customers and be present at International Sales Meetings is expected;
• Monitor SMU and SH (special handling) process and responsible for on-time delivery;
• Debtor management.
Your Talent
• Commercial experience developed in the Sporting/Fashion goods or FMCG industry with a minimum of 1 years in a comparable position;
• Strong and positive team player with a solution focused approach and a high quality standard of execution and delivery;
• Fluent written and verbal communication in English;
• Results oriented and organizational awareness;
• Good communicator;
• Strong Commercial and Analytical skills;
• Strong operational skills, and experience with complex processes (SMU’s, forecasting,);
• Proactive and problem solving, eager to learn, self starter, self aware and self confident, not afraid to speak up, hands-on;
• Able to think in processes (think and do mentality);
• Ability to focus on continuous improvement and development;
• Excellent knowledge of Microsoft Office (Outlook, Excel, Powerpoint and Word);
• Knowledge of SAP
• Fulltime available.
Want to know more about working at Stichd BV? Click here!
Dettagli dell'offerta
- Stichd
- Tutta l'Italia
- Imprecisato - Imprecisato
- 26/10/2024
- 24/01/2025
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