REMOTE CARE TECHNICAL SUPPORT SPECIALIST
Descrizione dell'offerta di lavoro
Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
Our colleagues serve people in more than 160 countries.
Reporting to Manager Technical Services CRM EMEA, We are looking for a Remote Care Technical Support Specialist to join our Cardiac Rhythm Management team in Italy.
PURPOSE OF THE JOB Working under general to direct supervision in accordance with Company policies, practices and procedures.
Working in a team of Remote Care Technical Support Specialists (RCTS Specialists) who provide remotely the clinical and technical guidance on the use and operation of Abbott Remote Care CRM products to the medical community and various Abbott departments.
MAJOR RESPONSIBILITIES Provide technical support services in the field of Remote Patient Monitoring via phone and email.
Provide technical information and expertise to patients, customers (healthcare professionals) and field staff in response to inquiries.
Make sure patients are remotely followed once implanted via the Patient Services SyncUp program Provide and conduct product training to in-house personnel.
Assist in the presentation of educational material for new product training and in-service seminars to physicians, nurses and sales representatives.
As needed, provides technical and clinical assistance to Regulatory Affairs personnel (in-house) in response to regulatory agency requests on Abbott devices.
Coordinates efforts with international division staff to resolve product/clinical issues involving international customers and the international sales issues.
Complies with U.
.
Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
EDUCATION AND COMPETENCIES REQUIRED Bachelor\us degree is preferred or working experience in a similar position.
Successful engagement with customers.
Excellent verbal and written communication skills in English and local language.
Good experience in use of analytical tools and software.
Ability to work effectively within a team in a fast-paced changing environment.
GEOGRAPHY The position will be based in Milan.
Dettagli dell'offerta
- Imprecisato
- Tutta l'Italia
- Imprecisato - Imprecisato
- Imprecisato
- 01/10/2024
- 29/12/2024
Sede: milano paese: italia tipo di contratto: tempo indeterminato descrizione: azienda di progettazione e produzione di gruppi di continuità ricerca una figura di technical support pre - after sales la risorsa dovrà occuparsi dell’assistenza tecnica dei clienti, interagendo con l’hq e le funzioni marketing......
You will leverage technical knowledge to support the creation of 3d assets, ensuring they meet both visual standards and technical requirements... troubleshoot technical issues related to 3d asset creation and rendering... ability to work independently and proactively in a fully remote environment......
You will leverage your technical knowledge to support the creation of high-quality animations, ensuring they meet both visual standards and technical requirements... troubleshoot technical issues related to animation and rigging... ability to work independently and proactively in a fully remote environment......
Eduployment programme specialist the eduployment programme specialist serves as the primary point of contact for participants, providing comprehensive support, motivation, coaching, and guidance throughout their eduployment programme journey—from the initial contact to their employment at our client......
Manage other technical documentation ensuring the correctness and accuracy of information... a minimum of 1 year of experience as a 3d designer or technical writertechnical studies, mecanical o automotive specialization are preferredgood knowledge of italian and english, both written and spoken......
Tender specialist la persona selezionata risponderà direttamente alla tender manager... com, innovativa società di ricerca e selezione del personale all’avanguardia per metodologia e infrastruttura tecnologica, è alla ricerca di: tender specialist il nostro cliente prt s... ) ed inserimento in piattaforma......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
Manage other technical documentation ensuring the correctness and accuracy of information... coordinate and give support to other departments such as manufacturing and electrical design dept... we are looking for our offices in cavaion veronese a motivated mechanical 3d cad designer- technical writer......
Cosa ti aspetta? siamo alla ricerca di un figura che in qualità di technical leader si occuperà della seguenti attività: focal point tecnico delle attività coinvolte; partecipazione alla stesura di un piano di migrazione rispettando le tempistiche; partecipazione alla stesura dei run book di migrazione......
L'operatore customere care inbound si occuperà di attività di assistenza tecnica e gestione reclami per nota commessa energetica... la divisione specializzata inhouse services di randstad italia ricerca, per azienda leader nel settore telecomunicazioni, operatori customer care inbound presso la sede......