• Lavoro post
  • Carica CV
  • Accedi
Vedere l'offerta completa

OPERATIONAL CLIENT SUPPORT OFFICER

Descrizione dell'offerta di lavoro

Operational Client Support Officer Apply locations Milan time type Full time posted on Posted 5 Days Ago job requisition id R19295 Key accountabilities Act as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalate issues in an accurate and timely manner. Provide client support and follow up all questions or issues until resolution, regularly inform the client of progresses notably when in depth analysis is needed. Ensure compliance with Service Level Agreements and strengthen the quality framework to meet quantitative and qualitative objectives. Drive continuous improvement of processes and practices, assess and select improvement opportunities that provide long-term value and minimize operational risks. Contribute to operation enhancement projects, review specifications, and create terms of reference on upcoming products and initiatives, support clients for developments and tests, and execute conformance tests with the clients. Your profile Strong financial background and a good knowledge/understanding of the various activities of Euronext direct & indirect client base. Prior relevant Client Services experience. High standards of service delivery to clients and ability to create strong relationships. Strong analytical and organizational skills and problem-solving attitude. Experienced with project management and ability to monitor. Strong verbal communication skills both internally and externally. We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view, and we are committed to providing an environment of mutual respect. Additional Information This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent adding more tasks or projects. #J-18808-Ljbffr
Vedere l'offerta completa

Dettagli dell'offerta

Azienda
  • Euronext
Località
  • Tutta l'Italia
Indirizzo
  • Imprecisato - Imprecisato
Data di pubblicazione
  • 16/12/2024
Data di scadenza
  • 16/03/2025
Come riconoscere le false offerte di lavoro
Technical Support Pre - After Sales
Studio Santagostino

Sede: milano paese: italia tipo di contratto: tempo indeterminato descrizione: azienda di progettazione e produzione di gruppi di continuità ricerca una figura di technical support pre - after sales la risorsa dovrà occuparsi dell’assistenza tecnica dei clienti, interagendo con l’hq e le funzioni marketing......

SUPPORT E SOFTWARE TESTING OCS
Programs & Projects Consulting S.r.L.

Cosa ti aspetta?sarai coinvolto all'interno di progetti innovativi, svolgendo attività di support e software testing ocs e ti occuperai di eseguire test e analizzare i risultati, creare e raccogliere log per la documentazione in fase di test e redigere una guida alla risoluzione delle problematiche all'interno......

Compliance Officer Italian
Shitcoins.club - Bitomat.com

Stiamo cercando una persona brillante, esperta e motivata per lavorare part-time, circa 4/5 ore a settimana, come aml compliance officer per un'azienda italiana che opera con atm per criptovalute... ulteriori informazioni saranno fornite via e-mail... compiti regolari del ruolo:? monitorare la conformità......

JR business support operations
GSXecutive

L'azienda offre:un contratto a tempo indeterminato in una realtà multinazionale, con retribuzione e benefit commisurati alle competenze;mensa aziendale;viaggi all'estero per eventuale formazione... saranno trattati e conservati esclusivamente per finalità di selezione, nel rispetto del d......

German Trainer for Majorel Italy
Majorel Italy srl

As a trainer, you will support the training and quality department in all of its functions to obtain the maximum levels of quality required by the client and the company... whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals......

MAINTENANCE / TECHNICAL DEPARTMENT
Rainsteal Oil & Gas Limited, UK.

Food and restaurant department bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food and beverage servers, food service supervisors, restaurant and food service manager, catering manager, assistant beverage manager, kitchen manager, banquet coordinator......

Analista di Processo
Key Partner strategy srl

Competenza nelle principali pratiche di operational excellence (lean manufacturing, six sigma, tps, wcm, ecc... specializzata nella consulenza ad imprese multinazionali e di grande dimensione, i progetti tipicamente portati avanti sono focalizzati su operational excellence, lean transformation e governance......

SISTEMISTA WINDOWS
Programs & Projects Consulting S.r.L.

Sei tu la persona che fa al caso nostro? cerchiamo proprio te se hai un'esperienza affine di almeno 2 anni ed hai sviluppato competenze trasversali sulle seguenti tecnologie: buona conoscenza del sistema operativo windows server e di vmware; installazione e configurazione sistemi operativi client e......

Tecnico Informatico
Conto-Graph

La risorsa avrà il compito di svolgere attività di assistenza tecnica per il nostro parco clienti solo persone interessate con le competenze richieste e motivate alla crescita personale e professionale - preferibilmente vicino a viterbo requisiti di lavoro requisiti richiesti: conoscenza dei sistemi......

Project Manager Multi-Channel E-commerce
Selley

Ability to write operational manuals... team management: in a growth-oriented perspective, build and lead a team to support multi-channel sales activities... requirements: proactiveness and ability to learn quickly... collaborate in defining strategy and priorities, personally execute tasks, and later......