IN STORE CUSTOMER EXPERIENCE SPECIALIST TEMPORARY - BOUTIQUE ROMA
Descrizione dell'offerta di lavoro
MAIN RESPONSABILITIES Embody values and culture, showing highest integrity and ethical behaviour, proactively promoting the same attitude and passion; Monitor appointments, waiting times, etc through observation and ad hoc analysis to proactively suggest ideas to the manager for the continuous improvement of the customer experience; Oversee and update the store calendar of events and appointments; Handle aftersales requests and delivery services; Assist clients and support sales colleagues in complex situations regarding returns and reservations, etc; Ensure the store is always in excellent conditions supervising relevant external suppliers, such as florists and catering, monitoring the supply of food & beverage.
Bachelor’s degree preferably with a hospitality or fashion management focus; Fluency in Italian and English.
A third language will be considered an advantage; Professional background.
previous experience in similar positions, preferably in a luxury goods boutique or in hospitality; Proficient with Excel / IT tools; Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.
Hermès engages positive and passionate people who own the following requirements.
Excellent interpersonal and communication skills, with a customer service orientation; Team player mentality to build meaningful relationships and ability to work autonomously; Availability, flexibility and dynamism to function in a high-pace environment; Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.
Dettagli dell'offerta
- HERMES ITALIE S.P.A.
- 03/08/2024
- 31/10/2024
Brandprint importante azienda italiana attiva nel settore della personalizzazione su vetro e porcellane, attiva sul territorio nazionale, ricerca per ampliamento organico ed apertura di mercati esteri, una figura professionale con mansione di customer service per i territori di lingua tedesca: germania......
Description welcome to majorel! we are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe... above all, enjoy the experience of working with this highly prestigious brand l’oréal group!... are you also #driventogofurther? join us now! for an......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and complaints......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and......
Above all, enjoy the experience of working with this highly prestigious brand l’oréal group!... description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer......
Prevediamo 2 settimane di formazione, utilizzando le soluzioni e le piattaforme di collaboration microsoft, che permetteranno di approfondire i principali processi aziendali e la conoscenza di microsoft dynamics 365 customer service... per l’aicademy dynamics 365 customer service ricerchiamo risorse......
Our clients are leading companies within customer experience journey! please be aware that in order to apply for this position, you should have an eu passport / id!your role:engaging with customers:interact seamlessly with italian-speaking customers, ensuring inquiries are addressed with excellence and......
Tender specialist la persona selezionata risponderà direttamente alla tender manager... com, innovativa società di ricerca e selezione del personale all’avanguardia per metodologia e infrastruttura tecnologica, è alla ricerca di: tender specialist il nostro cliente prt s... ) ed inserimento in piattaforma......
Formazione continua per migliorare le competenze nel settore del customer service... posizione: customer care sede di lavoro: ancona tipo di contratto: tempo pieno come addetto/a customer care, sarai responsabile di garantire un servizio clienti eccellente, rispondendo in modo tempestivo e accurato......
Eduployment programme specialist the eduployment programme specialist serves as the primary point of contact for participants, providing comprehensive support, motivation, coaching, and guidance throughout their eduployment programme journey—from the initial contact to their employment at our client......