HEAD OF DESIGN

MailerLite is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world to keep in touch with their customers. Today, we are a team of more than 170 dreamers, adventurers, and world travelers passionate about what we do and believe in. And we are ready for another talented person to join the party. We are looking for an experienced Head of Design with a proven track record of working on SaaS web apps or B2C products, who is passionate about delivering exceptional design quality. In this role, you’ll collaborate closely with cross-functional partners to shape our design strategy and elevate our craft, ensuring MailerLite sets a new standard for simplicity, cohesion, and user experience. As a senior leader in the design team, you’ll work with another senior product designer to establish a strong design foundation and foster a culture of excellence. You’ll play a key role in mentoring and empowering team members, ensuring product design becomes a strategic differentiator for MailerLite. Together, you’ll create processes and practices that not only raise the bar for design but also support a healthy, collaborative, and sustainable working environment. You’ll partner with the CPO, product managers, and other stakeholders to influence strategy and roadmap decisions, ensuring the design perspective is represented at every stage. This is an opportunity to make a lasting impact by building a high-performing design team and delivering products that delight users and drive business success. Why MailerLite? Wondering why we think you’ll love working for MailerLite? Here are our favorite 6 reasons! You'll make the app feel LITE again Simplicity is one of our deepest values, and the design team has the mission of the utmost importance by making sure we stay true to ourselves while serving both our users and company goals. You'll grow, develop and evolve As part of a team that's always looking for new, innovative ways to offer value for customers, you'll constantly be experimenting, learning, and trying out new things. You'll take ownership We expect you to take full responsibility and ownership of your tasks. Team leads avoid micromanaging and minimize interruptions so you can stay focused on your assignments. You’ll have experts on hand Whenever you’re stuck, your teammates with a wide range of different expertise are ready to help you grow. And they’d love for you to share your knowledge too! You'll pick where you work, every day We embrace the remote culture. Every day you get to choose what environment makes you most productive. You'll have stability We value a stable workplace! MailerLite has been thriving for over 10 years and our year-over-year growth continues to increase. What you will work on Conduct user experience research using qualitative and quantitative approaches. Work closely with stakeholders to proactively identify UX challenges and opportunities through a deep understanding of product vision and requirements. Understand complex product workflows, distilling them into intuitive user flows, consistent component behavior, and a unified style. Manage both the big-picture vision and the day-to-day challenges of building a complex user-facing product. Foster a supportive environment within your close team. Actively contribute to the multi-brand Design System project we’re establishing as a cross-team effort, led by the Design team. Collaborate with stakeholders to identify areas of synergy between our three products, MailerLite, MailerSend and MailerCheck, ensuring a unified and seamless user experience. Team Achievements We're incredibly proud of our team and love celebrating their accomplishments. At MailerLite, we believe in recognizing hard work, creativity, and collaboration. Here, we share some of the standout achievements that highlight the passion and talent within our team. Rooted in research: Our team leveraged user research and prototyping to design effective onboarding flows for new users, demonstrating our commitment to user-centered design and seamless experiences. Innovative Development: Successfully launched a new, feature-rich, drag-and-drop builder for creating professional landing pages. User-Centric Design: Designed an intuitive interface, highly rated by users for its ease of use and versatility. What we offer Yearly gross salary range: $72,000 - $82,000. Remote-first culture with the team working remotely from all over the world. International health insurance provided with coverage in most countries. Monthly healthcare payout available in select countries where coverage is limited. Company-paid retreats. Once per year we gather for a week in an exotic location to work, learn and have fun together. 31 days of vacation per year. We encourage you to unplug and recharge! 12 paid sick days for your physical and mental well-being, no doctor's note required. Parents can use them to care for their sick children. 4 creative days. One paid day off per quarter to do something creative and fun. 12 parental days per year. Enjoy one paid day off each month to treasure time with your children. Parental leave. Enjoy paid bonding time at 100% of your salary when welcoming a new child into your family through birth or adoption - 3 months for primary caregivers and 1 month for secondary caregivers. Parenting budget of $1000. Celebrate the arrival of your little one, whether through childbirth or adoption, with a special gift from us. Joy Budget. Annual budget to spend on whatever that brings you joy. MacBook and other tools that'll help you to do your job efficiently. Minimum Requirements 5+ years of proven experience in a management position within a design team. Proven ability to navigate complex user flows and projects, ideally in a data-heavy industry such as fintech, e-commerce or data analytics SaaS. Expertise in design tools (e.g., Figma), front-end technologies, and UX research methods, with the ability to mentor team members in these areas. Ability to think at a high level about product strategy and translate it into Design goals and values. Ability to structure the design process and help organize a whole team’s work. Positive attitude and deep empathy towards end users and team members. Excellent interpersonal and communication skills, with a knack for rallying teams around a design vision. Outstanding attention to detail (if you apply, include the word lite somewhere in your application). Located in the EMEA region. Bonus skills Some experience working on multiple platforms such as mobile apps and 3rd party integrations. Experience developing and maintaining a Design System. Some knowledge of HTML/CSS. For more information, visit our Hiring journey and FAQ pages. #J-18808-Ljbffr