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FINTECH CUSTOMER SERVICE SPECIALIST

Descrizione dell'offerta di lavoro

Project : Mobile Operator Location : Athens Greece (Remote) Relocation Package : 2 weeks of hotel accommodation Flight ticket (within the EU) Airport pickup Real estate agency fee covered Language Requirements : Italian : C2 Level (Fluent) English : B2 Level (Intermediate) Salary : Base Salary : 1100 EUR Monthly (paid over 14 months) Performance Bonus : Up to 240 EUR monthly based on performance Working Schedule : Monday to Sunday 09 : 00 AM - 09 : 00 PM (shifts within these hours) 40 hours / week About the Role : Join our team as an Italian Customer Service Specialist supporting a leading mobile operator. In this role you will handle customer inquiries, provide troubleshooting support, and offer exceptional service ensuring customer satisfaction in every interaction. Key Responsibilities : Respond to customer queries via phone, email, and chat Assist customers in troubleshooting issues with mobile services Provide solutions in a timely and efficient manner Follow up with customers to ensure satisfaction Requirements : Fluency in Italian (C2 level) B2 proficiency in English Good communication and interpersonal skills Basic computer literacy Benefits : Health Care and additional discounts Comprehensive Training : 2 weeks of training with certified instructors Career Development : Opportunities for professional growth Free online Greek language courses Social Initiatives : Participate in community and corporate responsibility events Modern Workspaces : Enjoy state-of-the-art facilities with relaxing break areas Join a Diversity-focused Great Place to Work Certified company Hiring Process : Application Review Language Online Tests Client Interview Documents Accepted : EU Citizenship Full-purpose & Specific-purpose Work Permit Card Certificate of Protection (refugees) Start your journey with us today and help customers resolve their issues while enjoying a flexible remote role in beautiful Greece! Apply now! #J-18808-Ljbffr
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Dettagli dell'offerta

Azienda
  • Buscojobs
Località
  • Tutta l'Italia
Indirizzo
  • Imprecisato - Imprecisato
Data di pubblicazione
  • 25/11/2024
Data di scadenza
  • 23/02/2025
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