FIELD SERVICE ENGINEER
Descrizione dell'offerta di lavoro
t ABB, we have the clear goal of driving diversity and inclusion across all dimensions.
gender, LGBTQ+, abilities, ethnicity and generations.
Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
This position reports to Service Operations Manager Your role and responsibilities Perform installation, commissioning and service of ABB Low Voltage Drives and Mutidrives Systems, AC and DC, with future extension, after attending proper trainings, to DCS and QCS (measurement scanners and sensors) in Pulp & Paper plants.
Perform field service tasks, identify technical problems and make analysis through remote or on-site activities.
xecute corrective and preventive maintenance activities.
roubleshoot Equipment/Process failures, both on site and from remote, and execute the needed corrective actions.
erform on call service and technical site interventions on 24/7 shifts.
articipate in internal tests on supplied systems.
ontribute to customer satisfaction by planning and executing Service works according to customer order and expectation, with clear understanding of sense of urgency and care in the direct area of responsibility.
nsure customer retention and expansion of provided services by delivering superior customer experiences.
hile on-site, work with the customer to identify opportunities for improving and optimizing the customers operations.
ooperate to identify and notify to the sales team new Service business opportunities for ABB in its installed base.
upport sales on service offers for revamping, upgrade and spare parts proposals.
roactively investigate, analyze and promote, in coordination with the engineering and sales functions, new services and solutions to be offered (e.
.
in the area of Advanced Services).
repare all needed documents and customer reports in a timely manner.
ctively operate to populate, clean and update the internal repository of installed base data.
pply safety rules and safe practices as well as environmental responsibilities.
Report unsafe practices and incidents.
Qualifications for the role High school diploma in technical area (Industrial Automation engineering degree is appreciated).
Minimum 3 years of experience in field service activities.
Knowledge and experiences on Low Voltage Drives.
Availability to travel for frequent short or medium duration missions (in Italy and occasionally abroad), and availability for on call service and technical site interventions (typically one week/month).
Ability to proactively manage the relationship with the customer, even in critical situations.
Ability and attitude to work with personal autonomy.
Ability and attitude to teamwork and collaboration.
Native Italian and technical written and spoken English.
Suitable skills with standard Office PC software tools, e.
..
Microsoft Office.
Knowledge of ABB LV Drives Distributed Control Systems (DCS) or PLCs is a plus.
Knowledge of Paper Machine process and related Process Control & Tuning is a plus.
Knowledge of Quality Control Systems (QCS), also in combination with DCS is a plus.
Knowledge of Standard communication protocols like Profibus, Modbus TCP and RTU is a plus.
Knowledge of Virtualized systems is a plus.
Knowledge of ABB Control System product and ABB QCS Platforms and Sensors is a plus.
More about us We look forward to receiving your application.
If you want to discover more about ABB, take another look at our website www.
bb.
om.#LI-OnsiteYour benefits.
u Enjoy a stable employment in a company with a long history in innovation and technology\u Collaborate with experienced experts in an international environment\u Seize individual development and training opportunities, from job specific to soft skills\u Get private medical care (including offers for family members) \u Receive attractive remuneration based on your experience and skills, and other financial benefits\u Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities\u SmartworkingFor further info.
Davide Lippiello, Talent PartnerABB Data Privacy Statement.
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bb.
om/privacy-notice/candidate
Dettagli dell'offerta
- Imprecisato
- Tutta l'Italia
- Imprecisato - Imprecisato
- Imprecisato
- 01/10/2024
- 29/12/2024
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