CUSTOMER SUCCESS DIRECTOR - DIGITAL MEDIA & AD TECH
Descrizione dell'offerta di lavoro
It operates in the video advertising and is recognised as a point of reference within the market.
Job Description We are looking for a management profile capable of leading the existing team, consolidating its structure and defining new processes, with a view to improving the forecasting ability and accuracy of campaign delivery.
In accordance with the General Manager he/she will.
▪ Define and implement new processes in order to improve business monitoring; ▪ Supervise customer management and ensure correct flow in campaign delivery; ▪ Manage reporting for the leadership team, ensuring accuracy, synthesis and implementing new control tools with respect to KPIs vital to management; ▪ Directly manage complex customers, in the onboarding, integration, delivery and post-campaign phases; ▪ Interface with agencies and media centers to supervise and manage communication flows and determine the commercial metrics due based on the sales team's agreements (rebate, tech fees, special projects,...); ▪ Hire, coach and manage the team; ▪ Assist the General Manager, managing strategic issues for the Italian country.
The Successful Applicant The ideal candidate is a profile who comes from the trading desks of media centres, with deep experience in managing complex clients and reporting within the programmatic market.
We are looking for an analytical figure, strong on numbers and with many years of experience in managing people.
Required capabilities.
▪ B.
.
degree required, preferably in engineering, economics, statistics, marketing & communication, business administration or related field required.
MBA would be a plus; ▪ Proven experience in a leading position within the Digital Marketing industry; ▪ Strong ability in managing people; ▪ Analytic aptitude, mastery of excel; ▪ Ability to manage complex clients; ▪ Excellent interpersonal and verbal reasoning skills that will allow to challenge and review the team performance and drive the improvements needed; ▪ Fluency in English and Italian.
What's on Offer Excellent career opportunity for those interested in joining a managerial responsibility in the programmatic advertising market.
Dettagli dell'offerta
- Page Executive
- Tutta l'Italia
- Imprecisato - Imprecisato
- Imprecisato
- 28/10/2024
- 26/01/2025
L’annuncio si rivolge a coloro che desiderano lavorare presso aziende o agenzie come social media strategist, content manager, community manager o social media advertiser... il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le......
Il candidato, in seguito ad un periodo di formazione, si occuperà della gestione clienti, supportando gli utenti nell’uso del servizio, migliorandone l’esperienza e facilitando i contatti fra gli utenti stessi... caratteristiche collaborazione stage finalizzato all'assunzione durata stage: 6 mesi inizio:......
Com and you can also follow us on our social media on facebook, instagram and linkedin... description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise......
Societa' che opera con successo da oltre un ventennio su tutto il territorio nazionale, nel campo dell'ict a 360°, la cui mission delle sue attivita' sono le prestazioni ad alto valore aggiunto, ossia lo studio di soluzioni e l'erogazione di servizi inerenti il settore dell'information & communication......
Com and you can also follow us on our social media on facebook, instagram and linkedin... description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise......
Description welcome to majorel! we are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe... are you also #driventogofurther? join us now! for an important ecommerce customer, we are looking for brilliant resources to be included as customer......
A core teleperformance commitment is to position top talent for success in this new chapter... together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future... apply today! per un importante cliente......
Description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating......
A core teleperformance commitment is to position top talent for success in this new chapter... apply today! per un importante cliente nel settore banking/finance, siamo alla ricerca di brillanti risorse da inserire come addetti al customer service... together, we can further refine our digital service......
Formazione continua per affinare le tue competenze e fare un salto di qualità nel customer service... se hai un diploma di scuola superiore e una passione per il customer service, questa è la tua occasione... posizione: customer care luogo di lavoro: ancona tipologia contrattuale: full-time se ti entusiasma......
