• Lavoro post
  • Carica CV
  • Accedi
Vedere l'offerta completa

CUSTOMER SERVICE SPECIALIST

Descrizione dell'offerta di lavoro

We are looking for a Customer Service Specialist to join our office in Casalecchio di Reno (BO). In this role, you will be responsible for delivering exceptional customer support while effectively coordinating with the sales team and other international departments across the company. You will also manage the entry, verification, and follow-up of sales orders, ensuring accuracy and timeliness at all times. FUNCTIONS Respond to and manage customer inquiries and requests via phone, email, and internal platforms. Collaborate closely with the sales team and various internal departments (logistics, finance, production) in multiple countries to ensure smooth communication and alignment. Accurately enter, review, and update orders in the system, ensuring timely and efficient processing. Maintain strict oversight of customer data, meeting deadlines and adhering to established processes. Identify, report, and resolve customer service issues, continually striving to enhance the overall customer experience. MINIMUM REQUIREMENTS 1 to 3 years of experience in a similar position. Advanced English language skills (C1 or equivalent), both verbal and written. Spanish is a plus. Knowledge of ERP systems (SAP, Oracle, etc.) is highly valued. Excellent communication and interpersonal skills, capable of engaging effectively with various stakeholders. Strong attention to detail, with the ability to prioritize and work under pressure. A proactive, problem-solving mindset focused on delivering the best possible customer experience. COMPETENCIES Adaptation procedures/ processes Analysis Customer Service International movement of goods Leadership Logistics Negotiation Orientation to the customer Perseverance in the achievement of objectives Planning Procurement Prudence Challenge the future with us - Join our Tolsa team! #J-18808-Ljbffr
Vedere l'offerta completa

Dettagli dell'offerta

Azienda
  • Neuraxpharm Group
Località
  • Tutta l'Italia
Indirizzo
  • Imprecisato - Imprecisato
Data di pubblicazione
  • 01/01/2025
Data di scadenza
  • 01/04/2025
Come riconoscere le false offerte di lavoro
Customer Service Representative - German - Milan
Majorel Italy srl

Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and......

Dutch Customer Service Representative for Majorel Italy
Majorel Italy srl

Are you also #driventogofurther? join us now! for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... description welcome to majorel! we are a leading customer experience multinational with over 82,000 professionals in 45 countries......

SERVICE TRAINER SPECIALIST
365 gradi srl

Per importante gruppo metalmeccanico operante nel mercato internazionale con sedi in italia e all'estero, ricerchiamo un/a service trainer specialist... la figura inserita, a seguito di un iniziale periodo di formazione e riportando direttamente al service manager, opererà nell'area post vendita estero......

French Customer Service Representative for Majorel Italy
Majorel Italy srl

Description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating......

Addetti/e customer service
Sup società cooperativa

Addetti/e customer service da inserire presso la sede di via tiburtina n... l'obiettivo è quello di avere risorse formate nella realizzazione di un customer service professionalmente cordiale e puntuale nella risoluzione dei quesiti posti... società specializzata in servizi post-vendita e assistenza......

Customer service representative for majorel italy - rome
Majorel italy srl

Together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future... apply today! per un importante cliente nel settore automotive, siamo alla ricerca di brillanti risorse da inserire come addetti al......

Addetti/e Customer Service
sup società cooperativa

Addetti/e customer service da inserire presso la sede di roma, zona parco de' medici... l'obiettivo è quello di avere risorse formate nella realizzazione di un customer service professionalmente cordiale e puntuale nella risoluzione dei quesiti posti... società specializzata in servizi post-vendita......

Customer service representative - majorel italy - rome
Majorel italy srl

Apply today! per un importante cliente nel settore banking/finance, siamo alla ricerca di brillanti risorse da inserire come addetti al customer service... together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to......

Customer Service Agent- in Portugal/ Greece
Cross Border Talents

At cross border talents we are recruiting customer service representatives for the german team to work across different locations: in portugal or greece... our clients are leading companies within customer experience journey! please be aware that in order to apply for this position, you should have an......

ADDETTI/E CUSTOMER SERVICE IN LINGUA TEDESCA
Gi Group

Le risorse si occuperanno di fornire assistenza telefonica a soci ed assicurati tedeschi che transitano sul territorio italiano e che si trovino in difficoltà... la figura dovrà possedere un'ottima conoscenza della lingua tedesca, riuscendo a intervenire e risolvere tempestivamente le problematiche......