CUSTOMER SERVICE COORDINATOR JOB DETAILS | EDGEWELL PERSONAL CARE BRANDS, LLC
Descrizione dell'offerta di lavoro
Our secret is people, and we have an inspiring and collaborative global force of them.
Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful.
Together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination.
Customer Service Coordinator CDD 18 Mois, temps plein, basé à Rueil-Malmaison (à 1 mn du RER A), télétravail (2j/semaine) Résumé du Poste Le Coordinateur du Service Clients est chargé d’apporter un soutien quotidien à l’équipe et de veiller à la continuité des ventes au sein du Service Clients tout en garantissant le respect des procédures internes et des exigences légales locales.
Il contribuera à fournir le plus haut service aux clients tout en assurant une optimisation des coûts logistiques Responsabilités.
• Support au travail quotidien de l’équipe du Service Clients tout en ayant la gestion directe de clients • Gestion quotidienne des commandes (Commandes reçues par EDI, courriel…) • Création des livraisons et transmission à l’entrepôt • Vérification des sorties de marchandise de l’entrepôt • Création des factures • Création des retours dans le système pour toute reprise, refus de livraison ou annulation de commandes • Gestion des retours avec le transporteur • Création des notes de crédit / notes de débit • Résolution des problèmes et réclamations des clients impliquant toutes les parties concernées (clients, entrepôt, transporteurs, le Département Commercial et le Service Clients) • Contact constant avec les Ventes et la Force de Vente pour résoudre des problèmes ou échanger des informations • Support dans la gestion de la base clients et des accords commerciaux (coopérations commerciales, ristournes, pénalités) • Résolution de problèmes comptables sur les comptes clients • Participation aux projects (tester les nouveaux systems et outils, initiatives dans l’optimisation de la logistique..) • Backup des collègues du Service Clients Compétences et expérience requises • Enseignement supérieur (de préférence économique ou logistique) • Au minimum trois ans d’expérience au sein d’un Service Clients, idéalement dans un environnement de Grande Distribution • Bon équipier qui travaille en étroite collaboration avec l’équipe du Service Clients et le reste de l’Entreprise • Fortement axé sur les clients et les résultats • Avec de grandes initiatives et aptitude à résoudre les problèmes • Bonne communication et apprentissage rapide • Très bonne connaissance de l’Anglais parlé et écrit • Connaissance de MS Office • Connaissance du système SAP #INT Edgewell is an equal opportunity employer.
We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead.
We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws.
We listen deeply and speak directly to create an environment that’s open to difference.
We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.
Dettagli dell'offerta
- Imprecisato
- Tutta l'Italia
- Imprecisato - Imprecisato
- 22/11/2024
- 20/02/2025
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking......
Explore you career possibilities and work on your personal development... are you also #driventogofurther? join us now! for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... description welcome to majorel! we are a leading customer......
Together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future... apply today! per un importante cliente nel settore automotive, siamo alla ricerca di brillanti risorse da inserire come addetti al......
Formazione continua per affinare le tue competenze e fare un salto di qualità nel customer service... posizione: customer care luogo di lavoro: ancona tipologia contrattuale: full-time se ti entusiasma l’idea di aiutare le persone e risolvere sfide quotidiane, abbiamo l’opportunità perfetta per te! stiamo......
Explore you careers possibilities and work on your personal development... description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer requests in a professional......
Apply today! per un importante cliente nel settore banking/finance, siamo alla ricerca di brillanti risorse da inserire come addetti al customer service... together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to......
Addetti/e customer service da inserire presso la sede di via tiburtina n... l'obiettivo è quello di avere risorse formate nella realizzazione di un customer service professionalmente cordiale e puntuale nella risoluzione dei quesiti posti... società specializzata in servizi post-vendita e assistenza......
Addetti/e customer service da inserire presso la sede di roma, zona parco de' medici... l'obiettivo è quello di avere risorse formate nella realizzazione di un customer service professionalmente cordiale e puntuale nella risoluzione dei quesiti posti... società specializzata in servizi post-vendita......
At cross border talents we are recruiting customer service representatives for the german team to work across different locations: in portugal or greece... our clients are leading companies within customer experience journey! please be aware that in order to apply for this position, you should have an......