CUSTOMER OPERATIONS SPECIALIST - TEMPORARY
Descrizione dell'offerta di lavoro
Our core values.
care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
rite the next chapter of your ABB story.
This position reports to EL Customer Operations Manager Your role and responsibilities The Customer Operation Specialist is the first point of contact for ELSB/ELSP customers and business partners of the Electrification in Italy for Post Sales Request.
he work model for the role is.
#LI-Hybrid You will be mainly accountable for.
u Delivering effective solutions to customers with order managment queries by coordinating with internal resources to resolve the issue \u Monitoring the status of the request.
u Ensuring that inquiries are resolved and providing assistance in any necessary escalation.
u Support the customer and act with integrity during the order activities.
u Ensuring a positive customer experience by giving them regular updates and clarification, manage a correct flow with internal stakeholders.
u Observing the overall process and trends across inquiries and identifying improvement areas Qualifications for the role Ability to demonstrate your experience to take ownership of customer issues You are qualified in using SAP, Sales Force and Excel.
You are passionate about an agile and proactive approach with strong written and spoken communication skills You are at ease communicating in Italian and English More about us Electrification provides leading electrical distribution and management technologies, solutions and services to electrify the world in a safe, smart and sustainable way.
The portfolio includes medium- and low-voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, among others.
With our products, solutions and services, we collaborate with customers to improve power delivery and security, enhance energy management, efficiency and operational reliability, as we seek to achieve a low carbon society.
go.
bb/electrification We value people from different backgrounds.
Apply today for your next career step within ABB and visit www.
bb.
om to learn about the impact of our solutions across the globe.
#MyABBStoryFor further info.
Gaia Pinto, Talent Partner
Dettagli dell'offerta
- Imprecisato
- Tutta l'Italia
- Imprecisato - Imprecisato
- Imprecisato
- 01/10/2024
- 29/12/2024
Brandprint importante azienda italiana attiva nel settore della personalizzazione su vetro e porcellane, attiva sul territorio nazionale, ricerca per ampliamento organico ed apertura di mercati esteri, una figura professionale con mansione di customer service per i territori di lingua tedesca: germania......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and complaints......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and......
Description welcome to majorel! we are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe... are you also #driventogofurther? join us now! for an important ecommerce customer, we are looking for brilliant resources to be included as customer......
Description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating......
Tender specialist la persona selezionata risponderà direttamente alla tender manager... com, innovativa società di ricerca e selezione del personale all’avanguardia per metodologia e infrastruttura tecnologica, è alla ricerca di: tender specialist il nostro cliente prt s... ) ed inserimento in piattaforma......
Formazione continua per affinare le tue competenze e fare un salto di qualità nel customer service... se hai un diploma di scuola superiore e una passione per il customer service, questa è la tua occasione... posizione: customer care luogo di lavoro: ancona tipologia contrattuale: full-time se ti entusiasma......
Prevediamo 2 settimane di formazione, utilizzando le soluzioni e le piattaforme di collaboration microsoft, che permetteranno di approfondire i principali processi aziendali e la conoscenza di microsoft dynamics 365 customer service... per l’aicademy dynamics 365 customer service ricerchiamo risorse......
Eduployment programme specialist the eduployment programme specialist serves as the primary point of contact for participants, providing comprehensive support, motivation, coaching, and guidance throughout their eduployment programme journey—from the initial contact to their employment at our client......
At cross border talents we are recruiting customer service representatives for the german team to work across different locations: in portugal or greece... our clients are leading companies within customer experience journey! please be aware that in order to apply for this position, you should have an......