Vedere l'offerta completa

CUSTOMER EXPERIENCE COORDINATOR

Milano - Lombardia

Descrizione dell'offerta di lavoro

The Customer Experience supervisor is responsible for the smooth operation of front office / reception area.
The role oversees all aspects of the front office operations (including contract renewal and sales), with a primary focus on premium guest satisfaction, operational efficiency, financial management, and compliance and ensure that the front office team adhere tocustomer excellence standards.
Role purpose.
Ensure a flawless and effortless customer experience to current and potential customers.
Be the primary point of contact for current and potential customers to address and resolve issues in an effortless way Ensure a delightful, seamless arrival and departure for our guests Provides information regarding the marina and the different offerings Handles all customers’ compliments,comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction.
Proceeds with the check in of the boats and ensures all boat documents are aligned with internal processes and legislation Handles all check in and details of customers in the relevant Customer Relationship system Processes customer transactions and may take payments following established policies and procedure Maintains customer data in the system Customer Service attitude Organisational and planning skills Ability to prioritise tasks effectively Attention to detail and problem-solving skills Excellent communication (written and verbal) and presentation skills Negotiation skills High resilience Strong interpersonal skills, a proven team  player with a “can do” attitude A creative mind with an ability to suggest improvements
Vedere l'offerta completa

Dettagli dell'offerta

Azienda
  • RANDSTAD ITALIA
Località
Indirizzo
  • Imprecisato - Imprecisato
Data di pubblicazione
  • 01/11/2024
Data di scadenza
  • 30/01/2025
Dutch Customer Service Representative for Majorel Italy
Majorel Italy srl

Description welcome to majorel! we are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe... above all, enjoy the experience of working with this highly prestigious brand l’oréal group!... are you also #driventogofurther? join us now! for an......

Customer service representative - german - milan
Majorel italy srl

Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and complaints......

Customer Service Representative - German - Milan
Majorel Italy srl

Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and......

French Customer Service Representative for Majorel Italy
Majorel Italy srl

Above all, enjoy the experience of working with this highly prestigious brand l’oréal group!... description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer......

Customer Service Agent- in Portugal/ Greece
Cross Border Talents

Our clients are leading companies within customer experience journey! please be aware that in order to apply for this position, you should have an eu passport / id!your role:engaging with customers:interact seamlessly with italian-speaking customers, ensuring inquiries are addressed with excellence and......

Customer care
Sweetty

Formazione continua per affinare le tue competenze e fare un salto di qualità nel customer service... se hai un diploma di scuola superiore e una passione per il customer service, questa è la tua occasione... posizione: customer care luogo di lavoro: ancona tipologia contrattuale: full-time se ti entusiasma......

AiCademy: Dynamics 365 Customer Service
Agic technology

Prevediamo 2 settimane di formazione, utilizzando le soluzioni e le piattaforme di collaboration microsoft, che permetteranno di approfondire i principali processi aziendali e la conoscenza di microsoft dynamics 365 customer service... per l’aicademy dynamics 365 customer service ricerchiamo risorse......

Addetti/e customer service
Sup società cooperativa

Addetti/e customer service da inserire presso la sede di via tiburtina n... l'obiettivo è quello di avere risorse formate nella realizzazione di un customer service professionalmente cordiale e puntuale nella risoluzione dei quesiti posti... problem solving... i candidati prescelti, a seguito di una......

Customer service representative for majorel italy - rome
Majorel italy srl

Apply today! per un importante cliente nel settore automotive, siamo alla ricerca di brillanti risorse da inserire come addetti al customer service outbound - care (no vendita) il candidato ideale ha un forte orientamento al raggiungimento degli obiettivi, ottime doti relazionali e dimostra una spiccata......

Addetti/e Customer Service
sup società cooperativa

Addetti/e customer service da inserire presso la sede di roma, zona parco de' medici... l'obiettivo è quello di avere risorse formate nella realizzazione di un customer service professionalmente cordiale e puntuale nella risoluzione dei quesiti posti... problem solving... orientamento al cliente......