CUSTOMER ACCOUNT SPECIALIST
Descrizione dell'offerta di lavoro
The CAS will accurately process customer orders in an efficient manner to ensure we exceed our customers’ expectations.
Additionally, the CAS-2 will manage multi-part customer complaints/concerns and be empowered to resolve issues in a timely and professional manner.
The CAS is fully proficient in all aspects of the Learning Path and is knowledgeable across all lines of business and regions.
The CAS will adhere to policies and procedures currently in place and maintain the required level of service to our customers.
The CAS works within the parameters as defined by CertainTeed customer service standards and the Service Advantage guidelines.
The incumbent must analyze and respond to fluctuating situations and conditions in such a manner that not only meets/exceeds the expectations of our customer but considers the overall impact to the business.
Proactively resolves customer problems/issues, exhibiting ownership for our customers.
¿Este trabajo es para ti? Required Qualifications “Your Skills Matter” What do you bring? A combination of formal education such as Bachelor’s Degree, Associates Degree with certifications and/or at least 2-4 years of progressive customer service experience Excellent communication skills Excels at interpersonal and relationship management skills Prior experience with the ability to successfully resolve conflict Strong ability to multi-task Some exposure to building products and/or retail industry preferred Developed systems aptitude and Microsoft Office skills SAP experience required Algo más sobre nosotros
Dettagli dell'offerta
- Imprecisato
- Tutta l'Italia
- Imprecisato - Imprecisato
- 12/12/2024
- 12/03/2025
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and complaints......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and......
Description welcome to majorel! we are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe... are you also #driventogofurther? join us now! for an important ecommerce customer, we are looking for brilliant resources to be included as customer......
Description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating......
Tender specialist la persona selezionata risponderà direttamente alla tender manager... com, innovativa società di ricerca e selezione del personale all’avanguardia per metodologia e infrastruttura tecnologica, è alla ricerca di: tender specialist il nostro cliente prt s... ) ed inserimento in piattaforma......
Formazione continua per affinare le tue competenze e fare un salto di qualità nel customer service... se hai un diploma di scuola superiore e una passione per il customer service, questa è la tua occasione... posizione: customer care luogo di lavoro: ancona tipologia contrattuale: full-time se ti entusiasma......
Junior account say what? è alla ricerca di un account junior, con esperienza di uno/due anni nel settore media relation e digital pr... responsabilità e requisiti: - gestione delle dinamiche di media relation e digital pr in ambito consumer e corporate - padronanza del panorama editoriale on line e......
At cross border talents we are recruiting customer service representatives for the german team to work across different locations: in portugal or greece... our clients are leading companies within customer experience journey! please be aware that in order to apply for this position, you should have an......
Per importante gruppo metalmeccanico operante nel mercato internazionale con sedi in italia e all'estero, ricerchiamo un/a service trainer specialist... la figura inserita, a seguito di un iniziale periodo di formazione e riportando direttamente al service manager, opererà nell'area post vendita estero......
Addetti/e customer service da inserire presso la sede di via tiburtina n... l'obiettivo è quello di avere risorse formate nella realizzazione di un customer service professionalmente cordiale e puntuale nella risoluzione dei quesiti posti... orientamento al cliente... l'assunzione prevista è regolamentata......
