LAVORO CUSTOMER CARE ESCALATION SUPPORT VIALE, PIEMONTE

Job title field service engineer connected care job description be the point of reference for our customers for technical aspects related to our connected care products...

No direct customer visits: all work is conducted remotely from our milan office... you will support the end-to-end project management processes, including project...

Follow the appropriate escalation process... independently resolve equipment and customer issues... provide appropriate, timely, and regular communications to customer...

Strong interpersonal/networking and communication skills, customer oriented attitude, presentational skills... prior experience of 2-3 years in customer facing role...

This global organization of over colleagues includes roles like field service engineers, consultants, customer support specialists, education associates, and office-based...

supporting customer communication and handling other administrative tasks... registering customer responses and tracking the progress of correction and removal activities...

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners...