LAVORO GUEST EXPERIENCE SCIACCA, SICILIA

Reports to: guest relations manager... guest relations agent main purpose: the guest relations agent is at guests’ disposal to listen and to anticipate their needs...

Service excellence: delivers service standards, which consistently exceed guest expectations... a third language is preferred; sound professional experience in a...

Previous experience in a similar role... experience in delivering a variety of training material and understanding of different training methods and channels...

Concierge main purpose: the concierge handles guest services management providing an excellent service at all times, exceeding our guests’ expectations and making...

Service excellence: delivers service standards, which consistently exceed guest expectations...   other requirements: fluent in italian and english; at least 3 years...

Strong commitment to quality and guest care are a must...   other requirements: english knowledge equivalent to level b2; maximum flexibility to every shifts coverage...