LAVORO CUSTOMER CARE FRENCH GERMAN MILANO, LOMBARDIA

Your key performance indicators are: customer implementation time (1) customer and partner satisfaction (2)... you closely monitor customer usage metrics, customer...

Exposure to customer success or customer service strongly preferred... italian and/or french language proficiency preferred... customer-first mentality; ability...

Serve as the primary contact for customer care in the region, collaborating with regional and country commercial teams to align service strategies and identity customer...

Understand and define linkages between customer strategic objectives and process improvements, using both analytical tools and consulting techniques...

Ability to manage customer expectations... fluent english (knowledge of german is preferred)... meets/exceeds sales targets maintains customer reports across all...

Familiarity with customer support and crm software like salesforce is an advantage... fluency in italian and english is a must; additionally, business fluency in...