LAVORO GUEST SERVICES AGENT CHIUSDINO, TOSCANA

– register reservation details into the hotel’s reservation system, including guest information, room preferences, special requests, and payment details, ensuring...

·       interact with guest in person and by phone, following borgo santo pietro standards... ·       operate all guest interactions with the highest level of hospitality...

Provide services that are beyond guest satisfaction with the highest levels of service excellence... • schedule weekly departmental shifts according to the business...

Coordinate the activities of the various departments, monitoring efficiency and quality of services and compliance with standards... conduct regular operations meetings...