LAVORO GUEST RELATION HOTEL CHIUSDINO, TOSCANA

We are seeking a professional and customer-focused hotel manager to oversee our hotel operations... organize, control and supervise the work of the hotel staff...

·       handle customer dissatisfaction ·        assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in- ...

– promote hotel services, amenities, and packages to guests during the reservation process, identifying opportunities for upselling or cross-selling to enhance the...

• proficient knowledge of microsoft office suite, hotel pms, os, email... • schedule weekly departmental shifts according to the business and guest demand...

– handle guest complaints and issues promptly and efficiently...   main responsibilities: – oversee hotel operations during the night shift...