WHOLESALE OPERATIONS & CUSTOMER SERVICE INTERN

Design Your Future at PVH Wholesale Operations & Customer Service Intern Be part of an iconic story.
PVH is the growth platform for Calvin Klein and TOMMY HILFIGER.
Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations.
Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan.
That’s the Power of Us, that’s the Power of PVH+.  The Team The Wholesale Operations & Customer Service intern will receive and process customer orders, inquiries, and complaints covering items or products ordered in the respective area.
Proactively maintain an ongoing relationship with key customers and sales staff, to ensuring the greatest client satisfaction and lead the after-sale service to the excellence.
The Position Support the team in Maintenance of Customers’ Master data Support the team in daily activities such as verifying the adherence of returns and markdowns with the agreements in place and in recording orders and/or process inquiries received by mail, telephone, and/or through personal customer contact Take care of customer requests such as Providing pricing information, availability, and schedule information within established guidelines Track order activity, and alert appropriate staff to any potential delivery problems.
Research and obtain resolution of a variety of customer complaints and issues Support the team in Serveing as communication link between customers and sales staff to assure responsiveness Assist customer answering phone calls, conflict resolution and responding to customer concerns The Ideal Candidate Self-controlled with a good communication attitude to communicate effectively Fluent in English (both written and spoken) Positive and professional work attitude Can adapt to a fast-paced work environment Strong interpersonal skills Command of Excel (ideal) Be valued.
At PVH, we recognize that our people are our greatest asset.
That's why we prioritize the health, happiness, and wellbeing by offering a comprehensive benefits package that goes beyond the basics.
We want to create a culture of care that fosters loyalty, commitment, and a sense of belonging, and we're proud of it.
Balance – Work Smart, our flexible working model, is all about trust, connection, collaboration, and community.
You’ll get the freedom to choose the hybrid setup and working hours that benefit you.
Health & Wellbeing – wellbeing programs, premium subscription to headspace, volunteering programs.
Develop – PVH University curates and delivers training programs for you to continuously develop your professional and personal goals.
Be at the forefront – stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be part of market launches and receive employee discounts! Be part of it.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world.
In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.