• Lavoro post
  • Carica CV
  • Accedi
Vedere l'offerta completa

TSM TECHNICAL SERVICE MANAGER

Descrizione dell'offerta di lavoro

As an SAP TSM Technical Service Manager, your vital role will engage in supporting our customers on their SAP S/4 HANA adoption journey, which is crucial in accomplishing SAP's global strategy. You will be a part of the SAP Enterprise Cloud Services team, working across different SAP departments to provide the best services for our customers and solving technical complexities. Here are some of the critical responsibilities: Act as a primary contact for customers to discuss SAP technology and innovation serving as an escalation point for technical issues, service requests, and incidents. Analyze customer’s business requirements and problems, while understanding their business, goals, and challenges to suggest precise technical solutions & services. Provide comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology, and tools. Understand the SAP high availability or disaster recovery architecture, network, and virtual technologies. Identify top issues, define, and execute service plan activities, and orchestrate the implementation of technical action items across customer landscapes. Design optimal SAP configuration to enhance system performance and availability. Identify and position offerings by SAP that deliver value to the customer. What you bring A minimum of 5+ years of SAP Technical administration and operations of SAP solutions (preferably in the domain of SAP Basis). A minimum of 1-2 years of experience in customer-facing roles. Hands-on experience and working knowledge of Unix/Linux flavours, SAP HANA, and Sybase databases. Experience in de-escalating critical situations. Fluency in Spanish and English. Fluency in Italian, Portuguese, or Turkish is an added advantage. Solid know-how on SAP Technologies and Products (SAP certification is highly beneficial). Hyperscalers certification (AWS, Azure, GCP) is an additional plus. Meet your team SAP Enterprise Cloud Services is a part of the Product Engineering board area in SAP, responsible for offering cloud-hosted infrastructure, technical & application managed services to our SAP private cloud customers. As a TSM, you will be the point of contact for all technical topics regarding customer’s S/4 HANA Private cloud engagement. ECS is a global organization comprising regional TSM teams located in Spain, Italy, and India. We prize diversity, collaboration, and knowledge sharing. We take pride in customer satisfaction and constantly strive to better our organization. We ask for your application to be submitted in English language only. #J-18808-Ljbffr
Vedere l'offerta completa

Dettagli dell'offerta

Azienda
  • SAP SE
Località
  • Tutta l'Italia
Indirizzo
  • Imprecisato - Imprecisato
Data di pubblicazione
  • 26/12/2024
Data di scadenza
  • 26/03/2025
Come riconoscere le false offerte di lavoro
Aftersales service manager industrial vehicles (m/f)
Baumann sideloaders srl

For our plant based near verona we are looking for: aftersales service manager industrial vehicles m/f essential duties • lead the service and spare part dept... • technical understanding of equipment operation / repair of heavy machinery equipment • knowledge of customers and distributors......

SERVICE MANAGER
365 gradi srl

Per azienda cliente operante nel settore dell’automazione di processo e nella robotica per i sistemi logistici, stiamo ricercando un/a service manager... il/la candidato/a si occuperà di: gestire l'ufficio service e personale tecnico trasfertista; raccogliere le richieste di assistenza telefonicamente......

Service manager
Adami & associati selezione del personale

Settore: automotive sede: bresso descrizione della posizione: il service manager sarà il responsabile dell'area post-vendita, garantendo che i servizi di assistenza, manutenzione e riparazione siano erogati in modo efficiente e soddisfacente per i nostri clienti... gestire e coordinare il team di tecnici......

Service Manager
Programs & Projects Consulting S.r.L.

Service_manager • figura in grado di interagire con uno o più customer... inglese fluente e backgroud tecnico• definizione delle timeline dei rilasci• attività di coordinamento• know how jira per la gestione dei tickets• know how base comandi linux (apertura log, ricerca di errori/eccezioni)• nice to......

Service Manager
Adami & associati selezione del personale

Settore: automotive sede: bresso descrizione della posizione: il service manager sarà il responsabile dell'area post-vendita, garantendo che i servizi di assistenza, manutenzione e riparazione siano erogati in modo efficiente e soddisfacente per i nostri clienti... gestire e coordinare il team di tecnici......

Service Manager Industriefahrzeuge (M/W)
Baumann sideloaders srl

Zur verstärkung unseres teams suchen wir: service manager industriefahrzeuge (m/w) arbeitsplatz in der nähe des gardasees, provinz verona aufgabenbereich: • ein hervorragendes after-sales-service und kundenzufriedenheit zu sichern... • erfahrung mit selbstfahrenden maschinen, landwirtschaftlichen maschinen......

MAINTENANCE / TECHNICAL DEPARTMENT
Rainsteal Oil & Gas Limited, UK.

Food and restaurant department bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food and beverage servers, food service supervisors, restaurant and food service manager, catering manager, assistant beverage manager, kitchen manager, banquet coordinator......

Spare Parts Service Technician (M/F)
Baumann sideloaders srl

Technical documentation: contribute to the development and maintenance of technical documentation, including parts catalogs and service manuals... provide technical guidance on part numbers, compatibility, and installation... strong technical aptitude with a good understanding of mechanical systems......

Formatore Tecnico - Technical Trainer Heavy Equipment (M/F)
Baumann sideloaders srl

For our factory in the province of verona we are looking for: technical trainer heavyequipment - formatore tecnico (m/f) we are seeking a highly motivated technical trainer to join our service team... the role will also be involved in providing technical support both in remote and onsite handle customer......

3D Designer Technical Writer Industrial Vehicles  (M/F)
Baumann sideloaders srl

Collaborate with engineers and service department to collect and analyze data... manage other technical documentation ensuring the correctness and accuracy of information... a minimum of 1 year of experience as a 3d designer or technical writertechnical studies, mecanical o automotive specialization......