TECHNICAL SPECIALIST - MANAGED SERVICES

Summary We are looking for a new colleague to join our Managed Services and Operations team team providing custom security solutions for our clients.
Job description In , ESET has launched global Corporate Solutions Division, dedicated to support large companies and public institutions with bespoke cyber security solutions.
Your main role will be to cooperate on designing, maintaining and operating of security systems and solutions / product, cooperate on implementing change requests and support them.
You will have to understand different platforms / environments and their behavior and be able to accommodate security solutions within these platforms / environments fulfilling customer’s requests.
What does role entail? being key technical consultant for corporate client get familiar with existing ESET products and their components as well as with the tools, processes and procedures that are relevant based on client requirements expertly analyze technical aspects of environments (architecture, infrastructure, OS, databases, etc.) & evaluate their advantages / disadvantages / limits / risks in order to be able to provide best potential solutions / configurations of security products & solutions in customer’s environment provide technical configuration of software solutions to meet customer demands deploy custom setups and configuration of security solutions within the customer environments preparation of testing environments (cooperation with developers) test deployed solutions in customer’s environment and meet acceptance criteria for solution direct communication with the customer about his requirements, needs, environments and customer’s specifics clarification of change requests and implementation of the solution into the setup environment visiting selected customers in order to deliver the required services building, training and demonstrating technical expertise to more junior team members Our requirements.
proven experience as Technical lead / IT consultant / Service delivery manager or similar role practical experience with different IT / PM delivery methodologies practical experience with technical configuration on software solutions and their deployment on various platforms / environments practical experience with S&M process and operations of large scale solutions experience in direct contact with client interested in learning and deepening technical skills and skills in security area knowledge of software architecture and it’s components technical and analytical thinking fluent English (other languages welcome) It is awesome but not required if you can offer.
knowledge of programming languages is welcome knowledge of security landscape and technology is welcome experience with direct contact with customer is welcome understanding of software development lifecycle & ITIL are welcome What do we offer?  Basic wage component (brutto).
from  EUR * Financial bonus based on performance paid twice a year up to 10% from the base salary paid during the evaluation period (normally 6 months).
*  The final basic wage component  can be increased  accordingly to individual skills and experience of the selected candidate.
Benefits we offer.
https://www.
set.
om/sk/o-nas/kariera/benefity/ Benefits Health & well-being BenefitPlus Healthcare (check-ups/annual programs) Multisport card Travel card "električenka" Supplementary pension saving Sick days Family Marriage allowance Childbirth allowance Parental contribution ESET family events (Family day, St.
icholas) Office Refreshments in the office (fruits, coffee, soft drinks) Let´s get together breakfast Activity room, quiet room ESET events (Žranica, Christmas party..), teambuildings Other Loyalty allowance Loyalty extra days off Loyalty cake Loyalty glass award Refer a friend Christmas presents Discounts from external providers Primary location Bratislava Additional locations Time type Full time