STRATEGIC ACCOUNT DIRECTOR - VODAFONE & VMO2

TXO, a collective of four brands including MMX, Lynx, and TEQPORT, is a global leader in sustainable telecom network solutions. Our vision: to be the world’s local partner for sustainable telecom networks, drives our commitment to the circular economy. We offer a full range of services to extend the life of telecom networks, from sourcing nearly a million multi-vendor network parts to responsible decommissioning and network engineering. The business is one of the fastest growing companies in the UK and Ireland and also operates in the USA, Sweden, France, Germany, Australia, South Africa and Brazil. Our approach not only saves costs but also reduces environmental impact. With advanced asset management and recovery solutions, we ensure maximum value and quality without compromising performance. Our expanded capabilities, bolstered by Lynx and TEQPORT, cover meticulous testing and restoration of equipment. In partnership with TowerBrook Delta, we’re dedicated to sustainable, efficient telecom network management, guided by our ‘circle of value’. Reporting to the Group Sales Director, this exciting new role is responsible for playing a pivotal role in fostering, maintaining, and growing our strategic relationships with Vodafone and VMO2. You will be responsible for understanding their business needs, identifying opportunities for growth, and ensuring exceptional service delivery across all portfolio areas of TXO. Your primary objective will be to drive revenue growth and maximize client satisfaction by aligning our solutions with their objectives. We want to be known for a world class commercial function, and to do that we need to build and develop best in class processes, systems and reporting. You’ll have autonomy to bring amazing ideas to the table and enable our commercial organisation to exceed their goals and significantly contribute to positive business and customer outcomes. The following outlines the primary areas of responsibility. Additional responsibilities or functions may be required as necessary to support the business. Follow all companies Policies and Procedures including but not limited to Quality, Health and Safety, Environment and Information Security. The role is also expected to perform any reasonable requests which are not defined but in the ability of the individual. Develop and execute strategic account plans tailored to each key client, in alignment with TXO overall business objectives. Cultivate strong, long-term relationships with key stakeholders within Vodafone and VMO2, including executives and decision-makers. Serve as the primary point of contact for key Vodafone and VMO2 executives, addressing their inquiries, concerns, and requests in a timely and professional manner. Collaborate cross-functionally with internal teams, including sales, operations, and technical support, to ensure seamless delivery of products and services to clients. Conduct regular business reviews with Vodafone and VMO2 to assess performance, identify areas for improvement, and explore opportunities for upselling or cross-selling. Stay abreast of industry trends, market developments, and competitors’ activities to identify potential risks and opportunities for TXO. Negotiate contracts, pricing agreements, and service level agreements with Vodafone and VMO2, ensuring favourable terms for both parties. Forecast revenue projections, track key account metrics, and provide regular updates to senior management on the status of the Vodafone and VMO2 relationships. Maintain and update the TXO CRM System. Identify and target prospective new lines of revenue within Vodafone and VMO2. Own and manage a sales forecast and relevant data to support such a forecast. About You Enjoy a fast paced, a high-change environment and don’t rely on structure / hierarchy to get things done. Challenger mindset, always looking to drive improvement. Enthused by our business – you like what you’ve seen of TXO and you’re motivated by the journey we’re looking to go on in the coming few years. Proven track record of success in key account management, business development, or sales leadership roles within the UK telecommunication or technology industry. Strong understanding of telecom network infrastructure, including equipment procurement, maintenance, and asset management. Excellent communication, negotiation, and presentation skills, with the ability to articulate complex ideas clearly and persuasively. Exceptional interpersonal skills, with a demonstrated ability to build rapport and trust with clients at all levels of an organisation. Strategic thinker with a results-oriented mindset, capable of driving revenue growth and achieving sales targets. Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite. Benefits 25 days holiday (plus bank holidays) Employee assistance programme Company events Company pension Cycle to work scheme Life insurance On-site free parking Hybrid working