SR SPECIALIST, NEW TO ROLE

Description About the role.
This role is part of the Global Sales Strategy and Operations (GSSO) team at Gartner.
The GSSO group comprises various teams focused on increasing sales force productivity through multiple business-critical initiatives, including Prospecting, Territory Planning & Analytics (TP&A), Sales Technology, and Sales Growth Planning.
We are currently seeking a Senior Specialist for the New To Role (NTR) Team within TC&E.  The Territory & Contact Enrichment (TCE) team proactively enables sellers with bullseye prospects in a prioritized and streamlined fashion.
Our core workstreams, including Whitespace Dashboard, New-To-Role prospect identification, and Lost LU re-acquisition, closely align with Gartner's strategic priorities.
This role involves identifying prospects within Gartner's target organizations, addressing sales escalations, and engaging with stakeholders enabling the Sales team to focus on closing deals and boosting NCVI productivity.  Associates in Territory & Contact Enrichment use various tools and platforms driven by automation and analytics to empower sellers with high quality bullseye prospect contacts quickly, pro-actively, accurately and at scale in a prioritized and streamlined manner What You Will Do.
Research and Analysis.
  Identify new-to-role prospects through internal and external research, review and enrich those in line with saleability criteria, and send the prospects to sales.
Provide quick, accurate lead routing to improve the customer experience and speed-to-lead rates, ensuring timely and accurate results.
Perform data analysis and support reporting needs, maintaining data integrity by regularly updating datasets.
Manage data tools and internal applications, including automation tools, Excel, Power BI, and prospecting tools like ZoomInfo, Lusha, and D&B Hoover’s.
  Project Management and Collaboration.
Collaborate on ad-hoc operational projects, demonstrating initiative and minimal need for guidance.
Own and execute assigned work streams, develop strong process knowledge, and build relationships with stakeholders and cross-functional units.
  Stakeholder Engagement and Problem Solving.
Address sales escalations and engage with stakeholders across functions to deliver value.
Partner with teams to identify gaps, solve problems, and enhance processes.
  Reporting and Analytics Analyse regional data and metrics to identify trends and opportunity areas at various levels (e.
., region, industry, practice).
Conduct regular analyses to ensure teams positively impact sales productivity and improve the overall experience.
Operational Excellence and Mentorship.
Drive operational excellence by simplifying processes, implementing best practices, and assisting with the transition to new processes.
Mentor and train team members on processes and tools, executing business-critical sales operations and ensuring robust data checks.
What You Will Need.
A bachelor’s degree, preferably in a STEM discipline, with 3-4 years of relevant experience in prospect research, client service or sales operations.
A driven, coachable individual with a strong sense of ownership and the ability to challenge the status quo.
Strong problem-solving skills, comfortable with quantitative analysis, and excellent communication abilities.
Proficiency in Microsoft Office, particularly Excel and PowerPoint (Think Cell); knowledge of VBA/Macros and Power BI is a plus.
A high sense of urgency, attention to detail, and a commitment to quality standards.
Strong organizational and time management skills, with the ability to analyse and improve operational processes.
A champion mindset, quick learning ability, and experience working with multiple stakeholders across geographies with evolving requirements.
  What you will get:  Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team-oriented culture that embraces diversity.  Professional development and unlimited growth opportunities #LI-MP4 #GSSO Who are we?   At Gartner, Inc.
(NYSE.
T), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in , we’ve grown to more than associates globally who support ~ client enterprises in ~90 countries and territories.
We do important, interesting and substantive work that matters.
That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference.
The bar is unapologetically high.
So is the impact you can have here.
What makes Gartner a great place to work?   Our sustained success creates limitless opportunities for you to grow professionally and flourish personally.
We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future.
How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team.
Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results.
This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?   Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.  In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
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