SERVICE SALES ENGINEER

The security of your personal data is extremely important to Flowserve, that’s why our recruiters will only contact you from an “@flowserve.com” email address – and never from a personal email account. Additionally, our interview process will always include phone and/or video communication. Any solicitation for information outside of these channels is likely fraudulent. Job Title: Service Sales Engineer Location: Italy, Portugal, Spain ID: R-12322 Job Category: Sales Job Type: Full time If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry-leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Your Responsibilities: This position is accountable for the selling, promotion, and growth of the Flowserve Flow Control Division (FCD) MRO and aftermarket portfolio for existing install base assets. Travel required, a minimum of 60% of working time, within the territory to primarily meet with process industry end-user maintenance and reliability engineering teams to develop opportunities and address the needs of these accounts. Detect, lead, and understand the context both technical & financial of customer needs. Liaise directly with these customers, from early stage of bid preparation, customer negotiation until handover to project manager. Create opportunities for services (Valve automation, retrofitting, turnarounds) and provide the most suitable technical and commercial solution displaying excellent communication skills to secure purchase orders and contracts. Follow up high value bids and convert into orders, maintaining details on Customer Relationship Management (CRM) system. Forecast and ensure a clear visibility for the coming months of his pipeline of opportunities. Provide technical support and pricing guidance to the commercial operations (comops) team and other internal stakeholders, as necessary. Secure purchase order/contracts according to the bid provided by the comops team. Assist Product Marketing in highlighting/identifying potential new product/service opportunities. Develop and work with a wide-ranging external/internal network to enhance professional and technical knowledge. Your Profile: Good general education with in mechanical, electric, or electronic engineering discipline, equivalent qualification, or experience. Significant valve and actuators service-related background and demonstrated experience and established contacts in the refining and chemical industry. Excellent ability to review and disseminate technical drawings, specifications, and general documentation. Prominent level of commercial awareness and customer focus. The ability to form strong relationships with customers and colleagues. Strong collaborator with the ability to influence others. Excellent organizational skills. Able to demonstrate a positive attitude and work calmly under pressure. Flexible with the ability to work to deadlines. Excellent communication skills both written and verbal in English and in Italian language. Strong Microsoft Office literacy, specifically in PowerPoint, Outlook, Word, and Excel. Experience using CRM software. Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. #J-18808-Ljbffr