SENIOR TECHNICAL HCM PEOPLESOFT SUPPORT

Trigyn has a contractual opportunity as Senior Technical HCM PeopleSoft Support.
This resource will be working at Rome, Italy.
ob Responsibilities.
he client uses PeopleSoft HCM and Financials, version 9.
.
An extensive array of modules is used in both systems, as it serves as the primary system for Administrative, Human and Financial management.
Peoplesoft is integrated with a number of internal systems, including an Oracle Data warehouse used for all corporate reporting, banking and payment solutions, learning management system.
The following Peoplesoft modules are used by the Client.
inancials1.
ccounts Receivable2.
ccounts Payable3.
sset Management 4.
anking5.
illing6.
ontracts7.
ash Management8.
anking 9.
eneral Ledger10.
ayables11.
uppliers 12.
ravel & Expenses13.
roject CostingThere are a number of integrations from Financials to external systems, including to the banking solution, Oracle data warehouse, external travel agent and client security system.
HCM1.
bsence Management 2.
eleworking 3.
ersonal Profile4.
ecruitment5.
erformance management6.
osition Management 7.
orkforce administration – Job data 8.
ayroll 9.
ibana reporting Additionally, client has built custom modules in HCM for Consultant Management (integrated with the Financials db), benefits management and for creating inputs to the payroll.
The recruitment module is exposed externally for the recruitment site.
HCM data is managed in the Oracle data warehouse and is also integrated with the Azure data lake to enable self-service analytics.
Duties and responsibilitiesUnder the general supervision and technical coordination of the ICT Solutions manager, and as part of the ERP Solutions team, the vendor will provide technical expertise to address and resolve user issues and change requests in PeopleSoft HCM.
The candidate will work closely with the Peoplesoft team to coordinate work, align with agreed processes and procedures, document migration tasks and support with any post-go-live issues.
The candidate will participate in weekly meetings of the Peoplesoft team and share all updates, issues or relevant information with the team.
Detailed tasks descriptionThis list of tasks applies to all PeopleSoft modules.
.
Provide user support for technical issues in PeopleSoft HCM through an internal ticketing system.
Tickets must be managed to ensure that users are informed of progress or need for feedback.
.
Debug issues to identify causes and provide solutions on how to resolve3.
Develop technical solutions for user issues, including updates to Peoplecode, SQL scripts or other scripts to resolve data issues, updates or amendments to workflow.
4.
Resolve performance issues in processes by identifying bottlenecks and developing remediations 5.
Support the testing of new patches and PUMs 6.
Comply with requirement procedures and policies, in particular those on security and updates on or migrations to Production systems.
7.
Provide information to internal and external auditors, or other reviews as required8.
Provide post-go-live support for any solutions deployed to production Technical Requirements:•At least 8 years experience of working with the listed modules in PeopleSoft HCM, in at least version 9.
•Highly skilled knowledge of People Tools 8.
x•Highly skilled knowledge of PeopleCode, including application packages and workflow•Demonstrable knowledge of security components in Peoplesoft, with the ability to setup or modify security components as required•Strong demonstrable knowledge of problem-solving technical issues and supporting a non-technical user group•Strong demonstrable knowledge of developing technical solutions for listed modules in PeopleSoft HCM •Experience of approval workflow •Knowledge of integration broker messages and component interfaces and other integration methods including preferably, solution design for integration with Cloud SaaS solutionsRequired competencies• Problem solver – you can propose solutions in a clear and understandable manner to non-technical users.
Ability to work with other to brainstorm and develop practical and innovative solutions • Team Worker - you develop and maintain a positive relationship with end users; able to consult and deal effectively with all levels of the organization and establish working relations of openness and trust in a multicultural setting • Planner and Organiser – you prioritize and organize the work (own and consultants) for effective resolutions of functional and technical problems • Performer – you demonstrate success in the design, implementation and quality control of corporate ERP solutions; and are able to develop clear and concise proposals for system implementation Languages• Excellent written and verbal communication skills in English essential.
For Immediate Response, Please send your Resume to RIGYN TECHNOLOGIES is a multinational IT services company with resources deployed in 28 countries.
TRIGYN is an ISO , ISO (ISMS) and CMMI Level 5 certified company.
TRIGYN has offices in the United States, Canada, Switzerland and India.