SALES OFFICE ADMINISTRATOR (TEMPORARY CONTRACT)

Equip Outdoor Technologies UK Ltd based in Alfreton, Derbyshire specialise in the design and marketing of technical outdoor clothing and equipment. Our experienced and enthusiastic team develop innovative designs, manufactured to the highest standard and brought to market throughout the world. Equip Outdoor Technologies own and operate two leading aspirational outdoor brands, Rab and Lowe Alpine. For further information on Equip please visit our website at Our team is based at our Head Office just outside The Peak District National Park off jct28 of the M1 corridor. Fantastic opportunity to join Equip as Sales Office Administrator! This is a temporary contract for up to 12 months to cover maternity leave. We are recruiting for an experienced Sales Office Administrator to provide outstanding sales and B2B Customer Service support to our UK and European Account base. Working as part of the UK/Euro team within the Sales Office at our Head Office in Derbyshire, the role has sole responsibility for all administrative duties for the assigned UK and/or European territory/territories and the associated external sales team. Please note the position will be based at our Head Office located close to Junction 28 of the M1 in Derbyshire and won’t involve sales-based travel. Key Responsibilities of Sales Office Administrator (including but not limited to): Processing and monitoring of urgent ASAP and Pre-Season Orders Answering retailer enquiries by telephone and email Maintaining accurate customer records Processing invoices and credits Liaising with Equip Operations and external logistic providers to problem solve any delivery exceptions Accurate processing of all required Export Documents Running weekly sales reports for the External Sales and Management Teams Providing assistance to other areas of the Sales Office during busy periods or when required To join us as Sales Office Administrator you must have: Essential Previous experience in a similar Sales Office administrative position, particularly in a mid to large size company Ability to work under pressure in a fast-paced environment to tight deadlines while simultaneously handle multiple projects and priorities A high level of attention to detail with excellent organisational skills Be customer focused Intermediate experience of Microsoft Office software, particularly Excel and Outlook Able to work as part of a team as well as use own initiative Desirable Experience of using an ERP system, ideally Microsoft Navision A passion for the outdoors and a working knowledge or interest in outdoor equipment and products Salary and Benefits: Salary range £24,354 - £27,675 per annum commensurate with qualifications, skills and experience Contributory company pension scheme, subject to qualifying conditions Life Assurance Scheme Hybrid working (discretionary basis, determined by business need) as well as an early finish on Fridays! Employee Wellbeing Programme Free, unlimited access to LinkedIn Learning training resources Great staff discounts on our Rab and Lowe Alpine products Reciprocal trade discounts on climbing, bikes, camping, sailing and running equipment Casual dress code Modern office facilities with free on-site parking and we are proud to be a climate neutral company Closing date for applications is 14 October 2024 For general enquiries please contact: ... Strictly No Agencies please Our people are part of one team that is geared to achieving success for the company, and we are strongly committed to inclusivity, promoting equality and celebrating diversity among our staff. We are looking for people who are passionate about and can help live our values of Synergy, Ingenuity, Ambition, Determination and Integrity.