SALES ADVISOR/PROGRAMME CONSULTANT (MUSIC, MEDIA & CREATIVE ARTS)

Are you passionate about quality and standards in higher education and highly experienced in shaping teaching and learning strategies in music, arts or other creative subject areas? At LCCM we are looking for a proven professional Sales Advisor to help us continue to deliver sector-leading education for our growing and diverse student population. Our students absolutely love The Music Box, our custom built six-storey creative hub in Central London featuring recording studios and a fully licensed entertainment venue as well as classrooms, performance and practice rooms, Mac labs, piano rooms and soundproofed practice booths. We already have a reputation for attracting, nurturing and producing switched on, industry ready talent. Our graduates are musicians, songwriters and producers working with the likes of George Ezra, Jalen Ngonda, & Jordan Rakei; artists in their own right such as Tom Walker, Annatoria, Joy Anonymous or Rhys Lewis and rising executives at leading music companies like Warner, Universal, Sony and Live Nation. Music can be the great leveler. We are committed to supporting and nurturing talent from all backgrounds, fostering creativity and communication skills, transforming lives and the industry by preparing our students for success in a future music industry that they will help shape. If this is a vision you can lead and deliver, please get in touch, we’d love to hear from you. We are seeking a Sales Advisor/Programme Consultant to lead on programme sales for the Music Box venue at the London College of Contemporary Music (LCCM). Roles at this level will work with minimum day to day supervision, leading on and managing the consultative sales process within established parameters and procedures. They will require a thorough understanding of relevant systems/processes, GUS product or of the working environment, gained through relevant work experience over some years. Role holders will strive to achieve set targets, organise their own day-to-day work to meet clear objectives. Independence and initiative will be required to react to changing priorities and work circumstances, with scope to make decisions within clear parameters. This may also include responding to complaints and escalated issues, and resolving problems involving other departments. They will typically set and monitor standards within their own work area, with scope for improving operational effectiveness and quality service through the application of process improvement Your main responsibilities will include the following: Providing individually tailored advice to all prospective students Consulting students through the full application circle: form initial conversation through to finalising and closing their application to study with GUS Exploring possible career paths for students and matching it with specific GUS offerings For international students: advising/ making student aware of on visa, immigration issues and compliance. Handling student enquiries regarding different programmes from potential student Building commonalities to gain trust and engage potential students Provide outstanding customer service to all students, and all stakeholders, which is timely and efficient, and encourages students to choose GUS Handling student enquiries regarding different programmes from potential students business partners Educated to Degree Level Proven background in new B2C / income generating role Both advisory and sells skills Previous experience in face to face consultative sales position Advisory role sales– focused position Excellent customer service, advising and interpersonal skills Be able to provide career guidance and explore relevant career pathways for students Knowledge of the relevant educational sectors both in the UK and Internationally (Music, Media & Creative Arts) What we offer our Colleagues: 20 days annual leave Pension 5% personal contribution & 3% Company contribution Season Ticket Loan (T&C's apply) Vision Express Eye Care Vouchers Training & Development opportunities (T&C's apply) Staff Discount Scheme – via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics etc Employee Assistance Programme. Refer a friend scheme for staff members (T&Cs apply). Social events on campus and through GUS Social Committee "GOSH - GUS on Staff Happiness". To apply , It’s quick and easy to apply for a role at LCCM. Just click on the apply button above. All you’ll need is an up-to-date CV to express your interest in the role.. Please note: Candidates must have the right to work in the UK . Only applicants shortlisted for interview will be contacted. We do not offer visa sponsorships. We acknowledge receipt of your CV for a position at LCCM and sincerely appreciate your interest in our company. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success. LCCM is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief At LCCM, we anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it has been collected unless we have sought your consent to keep your data on file for future job vacancies.