SALES ADMINISTRATOR

Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software – covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. “Where great people work together” – we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive. Sales Administrator We require a passionate, energetic and motivated individual who wishes to develop a career within the IT sector. The Sales Administrator will be working from home and at our Wembley Office and be fully trained to assist the sales and product management team to maintain and manage customer accounts by providing full sales administration support. The candidate should have excellent attention to detail and thrive on work that is often fast-paced and challenging. As Sales Administrator at our Wembley office you will: Provide administrative support to the sales team, ensuring smooth co-ordination of daily activities Preparation and processing sales orders Deal with customer queries by phone and email, including follow up of orders Maintain good customer relationships Respond to enquiries regarding delivery times and product availability Liaise with third parties and other departments to resolve issues Maintain databases including records within our internal systems/ERP The ideal Sales Support Administrator will have the following qualities: Previous office administration experience Literate in most Microsoft packages, including efficiently using Outlook’s features Clear spoken and written English is essential The ability to work accurately and efficiently under pressure Have initiative and a pro-active, enthusiastic ‘can do’ attitude Excellent time management and organisation skills to handle multiple tasks and prioritise Be willing to learn about the software IT industry Benefits: •£28,000 per annum •KPI quarterly bonus scheme •Excellent contributory pension scheme •Private Medical Insurance •Healthcare scheme •Online retail discounts •Cycle to Work scheme •Full training programme with continuing professional development •Opportunities for promotion and career progression The role is a hybrid role, office-based days and working from home, candidates should therefore have a reasonable commute to our Alderley Edge office. Working hours for the position are 9.00am – 5.30pm Monday to Friday. Initially a 12-month fixed term contract as Maternity cover.