SALES ADMINISTRATION OFFICER JOB DETAILS | OVHCLOUD
Descrizione dell'offerta di lavoro
The Sales Admin Officer contributes to the quality of customer service and the achievement of sales targets.
Your main responsibilities Customer Record Management Create records for new customers, including contact details and the name of the representative managing the account.
Verifying orders, including customers' personal information and payment details.
Contacting customers by phone or email to answer queries and obtain missing information.
Maintaining and updating sales and customer records.
Order Processing Receiving and processing purchase orders.
Save the order, if necessary, in the OVHcloud tools Issuing sales transaction invoices.
Transmitting the necessary information to the Billing team for changing the NICs in the Purchase Order and payment of the Purchase Order(s).
Coordinate the delivery of external and Digital orders to ensure the correct level of prioritisation Checking that delivery deadlines are met (48 hours) in conjunction with the admin-corp team.
Checking the receipt of services and the communication sent to the contract holder in conjunction with the admin-corp Sales Support Provide customers with product information, order status, order delivery status, credit balance Compiling monthly sales reports.
Alert sales reps to any urgent issues Update Sales representatives on orders or deliveries Directing feedback from customers to relevant internal departments Consolidate/Generate information in dashboards x Skills required Excellent interpersonal, communication skills Be tech-savvy with cloud knowledge Sales orientation & customer centricity Have the ability to coordinate multi-stakeholder projects Time management skills and ability to work under pressure to tight deadlines RECRUITMENT PROCESS 1.
Meeting within 2 to 4 weeks with our hiring officer.
Pauline Leloup 2.
Interview with the manager.
Stéphanie Garnier 3.
Possible meet & greet session with the team or a coworker Compte Épargne Temps (CET) Intéressement Plan d’Épargne de Groupe (PEG) Plan d’Épargne pour la Retraite Collectif (PERCO) Carte Ticket Restaurant RTT Mutuelle et prévoyance d’entreprise* Service d’accompagnement aux Risques-Psycho-Sociaux via une plateforme dédiée* Subventions sport & vacances * pour tous les membres d’un même foyer JOINING THE OVHcloud JOURNEY OVHcloud values the diversity of the people it hires and supports.
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YOUR JOB Sales Administration Officer M/F/X Within your #OneTeam The Sales Admin Officer is responsible for the efficient handling of sales orders, help to improve the productivity of field sales representatives by dealing with customer queries and fielding calls.
The Sales Admin Officer contributes to the quality of customer service and the achievement of sales targets.
Your main responsibilities Customer Record Management Create records for new customers, including contact details and the name of the representative managing the account.
Verifying orders, including customers' personal information and payment details.
Contacting customers by phone or email to answer queries and obtain missing information.
Maintaining and updating sales and customer records.
Order Processing Receiving and processing purchase orders.
Save the order, if necessary, in the OVHcloud tools Issuing sales transaction invoices.
Transmitting the necessary information to the Billing team for changing the NICs in the Purchase Order and payment of the Purchase Order(s).
Coordinate the delivery of external and Digital orders to ensure the correct level of prioritisation Checking that delivery deadlines are met (48 hours) in conjunction with the admin-corp team.
Checking the receipt of services and the communication sent to the contract holder in conjunction with the admin-corp Sales Support Provide customers with product information, order status, order delivery status, credit balance Compiling monthly sales reports.
Alert sales reps to any urgent issues Update Sales representatives on orders or deliveries Directing feedback from customers to relevant internal departments Consolidate/Generate information in dashboards x Skills required Excellent interpersonal, communication skills Be tech-savvy with cloud knowledge Sales orientation & customer centricity Have the ability to coordinate multi-stakeholder projects Time management skills and ability to work under pressure to tight deadlines
Dettagli dell'offerta
- OVHcloud
- Tutta l'Italia
- Imprecisato - Imprecisato
- 25/10/2024
- 23/01/2025
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