PROFESSIONAL SERVICE CENTER (PSC) DIRECTOR ITALY
Descrizione dell'offerta di lavoro
We are looking for Professional Service Center (PSC) Director, responsible for Customer Support Operations (CSO) Italy P&L results.
In this role you will manage the service business contribution in the NSO, focusing on revenue growth, profitability and quality of delivered services.
Lead the development for services and support in line with Canon Europe Objectives & MTP.
Position Requirements.
Lead PSC Service and Support functions in the NSO and ensure that the Service organization consistently delivers value to our customers in terms of service delivery, product reliability and customer satisfaction; responsible for achieving the targets of revenue, gros
Dettagli dell'offerta
- Imprecisato
- 03/07/2024
- 01/10/2024
Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals... are you also #driventogofurther? join us now! for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees......
Description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating......
Apply today! per un importante cliente nel settore automotive, siamo alla ricerca di brillanti risorse da inserire come addetti al customer service outbound... together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability......
Apply today! per un importante cliente nel settore banking/finance, siamo alla ricerca di brillanti risorse da inserire come addetti al customer service... together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to......
Responsibilities• support the performance of audits and monitoring of csrs to ensure compliance with previously established service quality criteria... as a solution coach you’ll be responsible for giving quality support to your team, in order to deliver exceptional service to the clients......
•high school, professional training/ ba or similar (cap/ccp is a plus)... •provide initial training to new csrs (on product, telemarketing, and computer tools) for their incorporation into the service... •provide recycling training on qualitative aspects of service to the csrs that need it (telephone......
Apply today! for an important partner in the cosmetics industry, l'oréal group, we are looking for brilliant resources to be included as customer service employees... together, we can further refine our digital service offerings to help the world's leading brands operate with greater agility and adaptability......
Apply today! for an important partner in the cosmetics industry, l'oréal group, we are looking for brilliant resources to be included as customer service employees... together, we can further refine our digital service offerings to help the world's leading brands operate with greater agility and adaptability......
Together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future... apply today! description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources......
Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals... requisiti di lavoro requirements your profile: must have • cosmetology background • cosmetics and luxury sensitivity • excellent communication skills, empathy & high......
