MANAGER, STRATEGIC CUSTOMER PROGRAMS

Johnson & Johnson is recruiting for a Manager, Strategic Customer Programs East to join our MedTech Surgery business.
This role will be located at our Raritan, NJ or Cincinnati, OH site.
Johnson & Johnson At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.
Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Learn more at https://www.
nj.
om/.
Position Summary The Strategic Customer Programs East Manager will be responsible for building relationships with an extensive network of KOLs and influencers in aligned Academic Health and large IDN systems through partnership with the field sales organization (FSO), Professional Education, platform Marketing, Health Economic Market Access (HEMA) team and the Key Account Management teams.
Additionally, the role will be responsible to lead clinical and non-clinical KOL advisory groups to derive critical insights to inform strategies to advance JJMT Surgery competitiveness and drive sustained growth in this vital growth segment for the organization.
The Strategic Customer Programs East Manager will support solution development and connect with a wide array of cross-functional partners to identify organizational needs for evidence generation, research, faculty engagement, strategic insights, and partnerships on new technology development.
They will then help their cross-functional partners to identify the appropriate influencers to integrate with the fulfillment of these needs.
This person will work very closely with their peers across the organization to ensure actions are in sync and their approach is coordinated and strategically aligned.
Responsibilities Partner with the FSO, Key Account Management, Professional Education, Platform Marketing, HEMA and Global Strategic Marketing to build clinical and non-clinical KOL advisory groups from prioritized systems, and conduct routine engagements to extract insights that inform strategies and customized account plans Collaborate with FSO, SCG, Professional Education, Health Economics and Market Access (HEMA), Global Strategic Marketing (GSM) and other cross-functional partners to develop and deploy value-added resources in priority Academic Health and Large IDN Systems to drive collaboration and system impact Collaborate with the FSO, Platform Marketing, Professional Education, and Key Account Management to identify and create an enduring influencer map and devise an actionable engagement model for aligned academic health and large IDN systems Partner with Platform Marketing, Professional Education, and Society Engagement Conference Lead to drive KOL engagement with innovation rooms, executive leadership meetings, and through symposiums to enhance KOL engagement and collaboration Execute hospital system site visits to meet locally with targeted influencers and build a refined approach for engagement on areas of mutual interest Collaborate with Strategic Customer Programs team and Key Account Management team to ensure actions are in sync and approach is coordinated and strategically aligned Actively participate in Strategic Customer Programs core team to provide real time insights and employ a fail fast mentality to deliver results.
Manage key agency relationships, including involvement in selection process, building relationships with agency management and agency evaluation process and review.
Actively participate in business planning as part of the core team.
Develop and ensure adherence to annual budget.
Qualifications Qualifications.
Required Experience and Skills.
Bachelor's degree.
3+ Years of health care business experience.
Experience in customer selling and customer interaction.
Ability to navigate and achieve business impact across a highly matrixed organization.
Strong communication, collaboration, project management and organizational influence skills.
Preferred.
Desired Experience and Skills.
Advanced degree (e.
.
MBA) Experience working with the Ethicon product line.
Experience in Marketing and/or Professional Education.
Experience working with a large teaching hospital.
Experience working with hospital administrators, KOLs, residents, and fellows.
Demonstrated knowledge of brand marketing, digital marketing, and marketing communications.
Good interpersonal skills, with an emphasis on leadership, relationship development, and influence management.
The anticipated base pay range for this position is $ Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Johnson & Johnson values diversity and inclusion.
We are committed to building diverse teams that reflect both the patients and the partners we support.
We strive to create an inclusive work environment where our people feel at home and are given the space to realize their full potential.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.
areers.
nj.
om! For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day.
Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world.
Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve.
Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong! This job posting is anticipated to close on .
The Company may, however, extend this time period, in which case the posting will remain available on https://www.
areers.
nj.
om to accept additional applications.