LEAD SERVICE COORDINATOR - HOMELESSNESS (PERMANENT, FULL - TIME, £26734.50 - £27943.50 PER ANNUM)

BCHA is a forward thinking, dynamic and vibrant place to work. We employ great people who are committed to our values and want to achieve the best outcomes for those most in need of our services to ‘find a way forward’. We look for enthusiastic, passionate, caring people who thrive on delivering effective services and going the extra mile. In exchange for your commitment, we will make sure you get the rewards, training and benefits you deserve. Our aim is to create a professional environment in which you can thrive: we want you to be able to be your best self in the workplace. Are you ready to take on a pivotal leadership role that drives transformational change in Homelessness support services? As a Lead Service Coordinator at BCHA you will be supporting the smooth running of a new supported accommodation project in Bournemouth. You will be the internal and external catalyst for positive impact and your leadership will ensure the delivery of tailored, person-centered, and psychologically informed support to individuals facing mental health challenges. You will have a multifaceted role that encompasses supporting the Service Manager and external collaboration with key stakeholders. You'll be a leader in the support service and lead a dedicated team of Support Workers and, ensuring the delivery of interventions tailored to diverse support needs. In this role you will: · Support team of Support Workers to provide exceptional support · Collaborate closely with the Senior Leadership to align service delivery with strategic objectives. · Support with day to day operations to ensure efficient and effective service delivery. · Implement person-centered and psychologically informed approaches to support customers. · Build robust working relationships with statutory and third-sector agencies. · Collaborate with Local Authority Housing Teams, Police, IDVA, Housing Benefit staff, DWP staff, Primary, Secondary, and Community Mental Health Teams, Social Services, Substance misuse services, and Offender Management services. · Engage in a multi-agency approach, working alongside third-sector agencies and other key stakeholders. Why Join Our Team: · Support a team dedicated to transforming the lives of people experiencing homelessness challenges · Competitive compensation and benefits package. · Opportunities for professional growth and development. · A supportive and collaborative work environment. · The chance to shape the future of our services and make a meaningful difference. BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures. As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation. BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment. Strong understanding of mental health assessment and intervention techniques. Excellent communication and interpersonal skills. Empathy, compassion, and a commitment to customer confidentiality.