IT COORDINATOR - EXCELSIOR HOTEL GALLIA

Job Number Job Category Information Technology Location Excelsior Hotel Gallia a Luxury Collection Hotel Milan, Piazza Duca D'Aosta 9, Milan, Milano, Italy VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY   Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms.
Train/instruct users in proper use and security of all systems.
Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet.
Respond to program error messages.
Provide network communications support and technical guidance.
Refer major problems to vendors/technicians.
Analyze, recommend, and implement process improvements.
Consult with others to assess/analyze/resolve computing needs and system requirements.
Inspect, test, and diagnose computer equipment/systems.
Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements.
Plan, coordinate, and implement network security measures.
Provide end-user support for all applications.
Plan and manage disk space for entire network.
Maintain accurate inventory of all technological devices.
Enter commands and activate controls on computers and equipment.
Ensure backup tapes are locked in a fireproof safe.
Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager.
Maintain confidentiality of proprietary information; protect company assets.
Address guests’ service needs; assist other employees.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Develop and maintain positive working relationships with others; support team to reach common goals.
Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds.
Stand, sit, or walk for extended periods of time.
Enter and locate information using computers/ Point of Sale (POS) systems.
Move up and down stairs/ramps.
Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS Education.
Technical, Trade, or Vocational School Degree.
Related Work Experience.
At least 2 years of related work experience.
Supervisory Experience.
No supervisory experience.
License or Certification.
None       Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories.
Our more than 100 years of experience, beginning in under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures.
If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.
In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin  your purpose,  belong  to an amazing global team, and  become  the best version of you.