INTERNATIONAL SALES EXECUTIVE (ITALIAN SPEAKER)

Company Description Part of Kaplan Inc., the Kaplan Languages Group (KLG) is made up of Kaplan International Languages, ESL Education, and Alpadia Language Schools.
Language travel is an inspiring business sector with lots of scope for fun and creative work.
Our student’s study from 1 week up to a full academic year and we are proud to welcome language learners from over 100 countries, ensuring a great cosmopolitan mix in our classrooms across the globe.
With a network of  Kaplan International Languages  and  Alpadia  -branded schoolsand summer camps spanning seven countries, KLG has the largest presence of any international language school in the English-speaking world, as well as France, Germany and Switzerland.
In addition,  ESL, Europe’s largest language education travel agency matches students with the right language course for them.
Job Description We currently have an exciting opportunity for an Italian speaker Sales Specialist to join our B2C Sales Team based in Barcelona, Spain! We are looking for someone who is passionate about the benefits of studying abroad (perhaps you have done it yourself), love travel and will be able to provide guidance and reassurance to our customers - to help them decide on the most suitable study options.
Reporting to the B2C Sales Manager, you will operate the daily international sales operations for your students and deal with their admissions.
You will be working with direct clients in close cooperation with Customer Care, Student Support and Summer camps teams.
You will be expected to meet and exceed individual and team targets through your sales activities.
We are looking for people with a consultative sales approach, based on establishing customer needs and providing products to match them.
Your main tasks will be.
Advise customers (phone, emails, Whatsapp, SMS, online chat) about destinations, schools, adequate programs and visa  Contacting every lead to maximize sales opportunities and progressing each lead to ensure upsell and cross sell opportunities Building strong customer rapport through a high quality of written and oral communications and by demonstrating excellent product knowledge Organise phone contacts and interviews requests with prospects  Create and follow up on quotes and transform leads into bookings  Update regularly your knowledge about our schools, destinations and sales techniques  Work closely with Student support teams based in each school to confirm availability Collect deposit payments and proceed with data input on Salesforce Participate in occasional student fairs Qualifications Desired Skills, Experience & Requirements Relevant experience in sales department ideally in travel & tourism industry or in language education  Professional knowledge of Microsoft Office Italian level required (C1/C2) with very high English.
Other languages a plus Ability to prioritize effectively and to work with deadlines Experience of dealing with high volume of leads Excellent written & verbal communication Ability to build rapport, handle objections and close sales in the language required and English Resilient and consistent, with ability to bounce back from setbacks and remain focused ongoals     Personal Characteristics Outstanding selling attitude  Goal oriented  Ability to articulate goals and assign timelines  Outstanding organisational skills  Excellent written & verbal communication  Ability to work independently and in a team  Positive thinker & flexible  Additional Information What we will offer you.
This is a full-time, permanent position offering.
The opportunity to develop your skills in an international environment, in the exciting field of language travel Flexible working policy  A young and dynamic work atmosphere An environment where corporate ethics and sustainable development matter Discounts on medical insurance  Free language courses abroad every year Competitive salary  Lunch vouchers Free coffee and tea Free breakfast on Mondays and fresh fruit on Thursdays  Job Location