GRADUATE CLIENT SUCCESS ASSOCIATE ( GRADUATES): NORWEGIAN OR SWEDISH SPEAKING

Description About the role.
  The Client Success team follows the Client for Life Philosophy.
Individuals in this role ensure that every Gartner client receives value far exceeding their investment.
Associates seek to understand and surface client’s business priorities, breakdown challenges, apply logic, and identify the most effective ways to support the client in making the right decisions for their business.
They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.
  What you will do.
  Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilisation of their Gartner subscription; resulting in customer satisfaction, retention, and growth  Facilitate client calls and engagements to surface client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership  Identify approaches that address the client’s operational challenges leveraging qualitative and quantitative problem-solving methodologies that serve to continuously improve client experience and client retention   Conduct regular retention and bright spot analysis of client book of business that provides insights into performance and key client engagement metrics   Participate or lead team projects and initiatives that seek to streamline activities that support continuous improvement programs  What you will need.
  You must be a graduate to be eligible to apply for this role   Bachelor’s degree and/or master’s degree   Some relevant professional or internship experience  Proven track record of success fueled by a passion for delivering value to clients   Exceptional communication, collaboration, prioritization, problem solving, critical thinking, and influencing skills  Fluency (Reading, Writing and Speaking) in both English and Norwegian or Swedish Make an impact!   Ready to make an impact? If you don’t settle for the status quo, this is the place to turn your big ideas into reality and join #LifeAtGartner.
Gartner is an equal opportunity employer and welcomes everyone to apply at jobs.
artner.
om.      #earlycareers #LI-SP5 Who are we?   At Gartner, Inc.
(NYSE.
T), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in , we’ve grown to more than associates globally who support ~ client enterprises in ~90 countries and territories.
We do important, interesting and substantive work that matters.
That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference.
The bar is unapologetically high.
So is the impact you can have here.
What makes Gartner a great place to work?   Our sustained success creates limitless opportunities for you to grow professionally and flourish personally.
We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future.
How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team.
Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results.
This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?   Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.  In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
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artner.
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