GLOBAL DIRECTOR OF PARTNER PROGRAMS, CCH TAGETIK

The Global Director of Partner Programs is responsible for driving the development of the CCH Tagetik partner ecosystem globally that leverages Alliance and Channel partners to deliver value to customers and business partners. These partners and alliances include service partners, resellers, and technology partners. The focus is on establishing global partner programs, partner enablement, and globally governing such programs across all regions. The intent is to create a tightly integrated ecosystem to grow sales and revenue and ensure customer loyalty. Furthermore, to lead strategic workflows and incorporate partner feedback into the product development lifecycle. While reporting directly to the VP of global Sales, the Global Director of Partner Programs also works closely with internal and external stakeholders to ensure that the right goals and priorities are taken care of within the sales and service delivery organizations as well as the VPs and Directors of the CCH Tagetik product groups. This position will be located in Europe. The Global Director is responsible for building community relationships and informing partners about the company's strategic goals. Within this role, she/he is working closely with other leaders to define short- and long-term policies and strategies, and then connect with internal and external stakeholders to expand those corporate visions. Essential duties and responsibilities: Establish a systematic partner program for Big4 and global Implementation partners, regional and local Boutique partners as well as resellers for CCH Tagetik. Refine, package and launch partner programs across all partner types. Work with regional partner managers on partner sales forecasting, further evolve partner service forecasting. Evolve the current partner education- and certification program in cooperation with the Customer Success function. Evolve the partner remuneration- and incentivation system. Further drive partner loyalty. Build and develop commercial and strategic relationships with our key targeted partners on Executive level. Work with other teams internal to the organization to ensure that Alliance and Partnership goals are synchronized with organizational goals in particular related to service delivery, sales engagement, NPS and certifications. Encourage and supervise any collaborations with partner brands. Support regional Partner Managers to negotiate and finalize Key-deals with partners and alliances that benefit the company. Work in liaison with the sales and marketing team to understand current market trends and build relationships accordingly. Strategize newer ways to grow current partnerships. Develop and lead the global CCH Tagetik global partner management CoE. Job qualifications: Education: Bachelor’s degree required. MBA strongly preferred. Experience: 10+ years’ experience in general management of a global partner-organisation within the software business including commercial, financial, operational and people management responsibilities. Proven track record in developing a partner- and alliance team globally. Ability to network and to establish solid relations on C-level, including Big4 and other global implementation companies. Ability to lead and inspire professionals in a global culture; communicating change effectively and completely, role modeling effective behaviors, building commitment and removing roadblocks, monitoring transition and results. Able to work within a global matrix organizational structure and to balance priorities within a matrixed organizational structure: managing and inspiring teams of people, projects of varying complexity, and the daily operations of the business while maintaining focus on the work that is most critical to success. Highly developed executive presence with strong collaboration skills; able to articulate a value proposition and secure buy-in and support from senior executive leadership, peers, and staff. Superior written and verbal communication skills including executive presentations to the most senior organization levels. Strong operational execution capabilities combined with strategic thinking. Able to talk strategy and synthesize complex information, building an aligned approach and plan. Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) as well as Salesforce CRM and other supporting tools and enablement software. Travel requirements: 30% overnight travel. #LI-Remote #J-18808-Ljbffr