DUTCH CUSTOMER SERVICE FOR ONE OF THE BIG FIVE IT COMPANIES!
Descrizione dell'offerta di lavoro
With a team of more than people from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Paypal, Asos, VW and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.
We are really proud to see our collaboration with one of the Big Five information technology companies growing bigger and deeper.
This is a great opportunity for you to join our Dutch customer experience team, to support customers from the Netherlands and Belgium, after following a complete training by certified instructors.
What you will do.
Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide troubleshooting for mobile devices (mobile phones, tablets & more) Assist customers to manage/secure their account & passwords Set-up repairs for hardware-related issues Escalate unresolved cases by contacting 2nd level support Interaction Experts Maintain high customer satisfaction What you will bring.
Fluency in Dutch Advanced English knowledge Familiarity with iOS and/or MacOS, or comparable technology, is preferred Great communication skills Prior customer support experience would be an advantage Strong troubleshooting skills What we offer.
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)) Competitive monthly salary + 2 extra salaries per year
Dettagli dell'offerta
- Teleperformance Greece
- Tutta l'Italia
- Imprecisato - Imprecisato
- 02/12/2024
- 02/03/2025
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