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CUSTOMER SUCCESS MANAGER, MARKETPLACE ITALY (M/F/D)

Descrizione dell'offerta di lavoro

Customer Success Manager, Marketplace Italy (m/f/d) Full-time About Redcare Pharmacy: As Europe’s No.1 e-pharmacy, Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values, join us and start your #Redcareer today. About the role: Be in the center of it, not just part of it! As Customer Success Manager, Marketplace Italy(m/f/d) , you will lead our sellers to success and play a key role in the establishment, development and growth of our company. About your tasks: You are part of the central platform team and significantly drive the marketplace activities within Shop Apotheke Europe in the Italian market. You are constantly in touch with your partners and develop strategies to support and optimize their performance. You are the first point of contact for your partners in case of questions. You create regular analyses based on all relevant KPIs to ensure that targets are achieved. You monitor and continuously improve partner satisfaction and the customer experience. You have a good sense for new market developments and point out possible market opportunities to the partner. About you: You have a successfully completed degree in economics, marketing or e-commerce and/or a comparable professional qualification. You have experience in the marketplace or e-commerce sector. You have strategic thinking skills and ideally experience in the health sector. You have very good time management skills. You enjoy working with data. You are willing to take on responsibility and are enthusiastic about marketplaces. You are a good communicator and maintain relationships with internal and external stakeholders. You have fluent Italian and English communication and negotiation skills. About your benefits: In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits: Welcome days: We want you to feel at home with us from the very first day. Therefore, we welcome you with our comprehensive onboarding program. Sports: Stay healthy. Profit from a membership (M) package at Urban Sports Club, so that you can take advantage of a huge variety of sport offers. Mental Health: Get quick and professional help from psychologists of Likeminded if you feel overwhelmed in private or professional life. Anonymous and free of charge. Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU. Mobility: We provide our employees with a fully costed Deutschland Ticket which can be used at any time. #J-18808-Ljbffr
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Dettagli dell'offerta

Azienda
  • Redcare Pharmacy
Località
  • Tutta l'Italia
Indirizzo
  • Imprecisato - Imprecisato
Data di pubblicazione
  • 28/12/2024
Data di scadenza
  • 28/03/2025
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