CUSTOMER SERVICE TRAINEE
Descrizione dell'offerta di lavoro
Icons of the “Made in Italy”, our brands are the result of the constant pursuit of excellence, respect for tradition, and attention to product quality and sustainability, all values that have defined Gruppo Montenegro since its foundation in 1885.
Gruppo Montenegro is an organization committed to equality and inclusion to drive our business results and create a better future, every day, for all our employees, consumers, partners, and communities. We believe an inclusive culture allows us to match our growth ambitions and drive inclusion across the business.
We are looking for a Customer Service Trainee who will support the order process and collaborate with internal departments and customers.
Main Tasks & Responsibilities
Manage sales orders, prices, discount conditions, and customer records in the ERP system;
Provide orders to the warehouse and logistics within the daily cutoff;
Handle the administrative processing of returned goods;
Ensure invoices are accurate and match the conditions of the original orders;
Support and monitor the order process from entry to delivery;
Coordinate all activities to verify and record debit notes or issue credit notes;
Deal directly with customers and the sales force by telephone or email to manage customer inquiries (delivery dates, questions on invoices, price discounts, return policy for damaged goods, etc.).
The profile requires
Soft Skills
Good interpersonal skills;
Good problem-solving skills and the ability to prioritize;
Detail-oriented skills;
Customer-oriented;
Technical skills
Knowledge of accounting (e.g., invoices, payment methods, credit notes, debits, statements);
SAP (preferably);
Intermediate English;
Proficient in Microsoft Office;
If you think you are a good match, but don't necessarily meet every single point above, please still apply. We'd love to consider you and see if you could be a great fit!
What we offer you
Monthly expense reimbursement and free access to our company cafeteria;
Welcome package and laptop;
An innovative workplace where your ideas and opinions matter;
Dettagli dell'offerta
- Gruppo Montenegro S.R.L.
- 26/09/2024
- 25/12/2024
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and complaints......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and......
Are you also #driventogofurther? join us now! for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... description welcome to majorel! we are a leading customer experience multinational with over 82,000 professionals in 45 countries......
Prevediamo 2 settimane di formazione, utilizzando le soluzioni e le piattaforme di collaboration microsoft, che permetteranno di approfondire i principali processi aziendali e la conoscenza di microsoft dynamics 365 customer service... per l’aicademy dynamics 365 customer service ricerchiamo risorse......
Description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating......
Addetti/e customer service da inserire presso la sede di via tiburtina n... l'obiettivo è quello di avere risorse formate nella realizzazione di un customer service professionalmente cordiale e puntuale nella risoluzione dei quesiti posti... società specializzata in servizi post-vendita e assistenza......
Together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future... apply today! per un importante cliente nel settore automotive, siamo alla ricerca di brillanti risorse da inserire come addetti al......
Addetti/e customer service da inserire presso la sede di roma, zona parco de' medici... l'obiettivo è quello di avere risorse formate nella realizzazione di un customer service professionalmente cordiale e puntuale nella risoluzione dei quesiti posti... società specializzata in servizi post-vendita......
Apply today! per un importante cliente nel settore banking/finance, siamo alla ricerca di brillanti risorse da inserire come addetti al customer service... together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to......
At cross border talents we are recruiting customer service representatives for the german team to work across different locations: in portugal or greece... our clients are leading companies within customer experience journey! please be aware that in order to apply for this position, you should have an......
