CUSTOMER SERVICE REPRESENTATIVE

Our amazing team are needing assistance in serving our valued customers at Sydney Airport !  Casual position available (3-4 days per week)   Free Staff Parking   Entry level role with training provided   Supportive, friendly, and caring culture   About the Role     In this role, you will be the face of our business! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer enquiries.
  Key Responsibilities will include.
  Establishing customer car rental needs by actively listening   Review in detail Avis Budget Group's various add-ons and services as to determine what may best suit the customer.
  Communicate rental procedures and guidelines effectively.
  Complete rental bookings in a timely, efficient and accurate manner   Answering customer questions and inquiries    What we’re looking for    Applicants must have a full and valid driver’s license.
  This is a casual position that requires a minimum availability of 3-4 days per week where you will be scheduled to work during our operating hours being Monday to Sunday, 6 am to 11 pm.
  Ability to work in a fast-paced environment while delivery exceptional customer service.
  Previous experience within retail, hospitality, customer service, sales or similar roles   Ability to follow procedures and adhere to company guidelines and standards    Comfortable learning and using various computer systems to accurately input rental information.
  Benefits and Perks    $ including casual loadings + commission incentives.
  Wellbeing programme incl.
life insurance + discounted health insurance + superannuation options   Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more   Employee discounts on car rental across Avis Budget Group   Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing   Full training provided to help you achieve your goals & reach your potential   Don't delay we want to hear from you today! Put your application forward to be considered for this position.  Who We Are.
  Here at Avis Budget Group, you will be joining a team of driven people, performing with purpose.
Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
  Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
  We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
  At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain.
We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.  Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.  MascotNew South WalesAustralia